TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan Readiness

    Score8.5 out of 10
    N/ABigtincan Readiness, formerly Brainshark, is a platform for data-driven sales enablement and readiness. It helps companies prepare their client-facing teams with knowledge, skills and insights to perform at the highest level.N/A

    WorkRamp

    Score6.5 out of 10
    N/AWorkRamp, from the company of the same name in San Francisco, is presented as an end-to-end training platform for educating employees and customers at scale. WorkRamp offers solutions for sales (e.g. sales coaching, sales bootcamp), customer success and support, and also customers, to train users of the service on product usage, product pitch (sales), as well as provide in-context support to CS agents. It can be used to launch learning academies as well.N/A
    Pricing
    Bigtincan ReadinessWorkRamp
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bigtincan ReadinessWorkRamp
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Bigtincan ReadinessWorkRamp
    Considered Both Products
    Bigtincan
    No answer on this topic
    WorkRamp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigtincan ReadinessWorkRamp
    Learning Management
    Comparison of Learning Management features of Bigtincan Readiness and WorkRamp
    Feature
    Bigtincan Readiness
    -
    Ratings
    WorkRamp
    7.8
    4 Ratings
    3% below category average
    Course authoring00 Ratings8.04 Ratings
    Course catalog or library00 Ratings7.04 Ratings
    Player/Portal00 Ratings7.04 Ratings
    Learning content00 Ratings8.03 Ratings
    Mobile friendly00 Ratings7.01 Ratings
    Progress tracking & certifications00 Ratings8.04 Ratings
    Assignments00 Ratings9.04 Ratings
    Compliance management00 Ratings8.02 Ratings
    Learning administration00 Ratings8.04 Ratings
    Learning reporting & analytics00 Ratings7.04 Ratings
    Social learning00 Ratings9.02 Ratings
    Best Alternatives
    Bigtincan ReadinessWorkRamp
    Small Businesses
    No answers on this topic
    Google Classroom
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Schoology Learning
    Score8 out of 10
    Enterprises
    No answers on this topic
    D2L Brightspace
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bigtincan ReadinessWorkRamp
    Likelihood to Recommend
    9.0
    (54 ratings)
    6.2
    (4 ratings)
    Likelihood to Renew
    8.2
    (39 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (9 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (7 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Bigtincan ReadinessWorkRamp
    Likelihood to Recommend
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
    Read full review
    WorkRamp
    WorkRamp is well suited for Employee Onboarding, Continuous Training, and Ad Hoc training assignments. We specifically use it to roll out training on new products that roll out so that we don't tie up hours of people's time to meet in person and roll it out in a live setting
    Read full review
    Pros
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    WorkRamp
    • Flow of information
    • Ease of use
    • Segmenting information
    Incentivized
    Read full review
    Cons
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
    Read full review
    WorkRamp
    • Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
    Read full review
    WorkRamp
    No answers on this topic
    Usability
    Bigtincan
    From the user side, it is great. Easy to see assigned courses and what's been completed. The admin side has a longer learning curve, and takes some playing around to understand well. There are still some times when I have to think, "how do I do x again?" With that there are probably features we are not taking advantage of
    Incentivized
    Read full review
    WorkRamp
    WorkRamp has allowed us to keep employees up to date on the most recent trainings so that the entire workforce is working on the same information. It has also allowed us to roll out that training on an ad hoc basis vs gathering everyone together for live training, which can be delayed with calendar conflicts
    Read full review
    Reliability and Availability
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
    Read full review
    WorkRamp
    No answers on this topic
    Support Rating
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
    Read full review
    WorkRamp
    No answers on this topic
    Online Training
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
    Read full review
    WorkRamp
    No answers on this topic
    Implementation Rating
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
    Read full review
    WorkRamp
    No answers on this topic
    Alternatives Considered
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
    Read full review
    WorkRamp
    WorkRamp has better user experience and user interface.
    Read full review
    Return on Investment
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    WorkRamp
    • Increased knowledge for employees
    • Shared knowledge for partners
    • Quicker onboarding
    Incentivized
    Read full review
    ScreenShots

    WorkRamp Screenshots

    Screenshot of Learner Path (Onboarding)Screenshot of Content Collaboration Tools for EditorsScreenshot of Live Training Events (Instructor-Led)Screenshot of Pitch & Chat CertificationsScreenshot of Customer Training LMSScreenshot of Data Visualizations: In-App Reporting