Item: WorkRamp
Rating: 9
Author: Erin Gracyalny

Overall Satisfaction with WorkRamp

Use Cases and Deployment Scope

We use WorkRamp to educate our internal employees when they are new, and also for rolling out new features or training modules across the company. In addition, we also use it as an onboarding tool for our external partners. The main business problem we address is the onboarding process for new hires, but we also use it to educate existing employees from time to time.

Pros and Cons

Pros

Flow of information
Ease of use
Segmenting information

Cons

Searchability
Repeatability

Most Important Features

Ease of use
Training reminders
Segmentation for different teams

Return on Investment

Increased knowledge for employees
Shared knowledge for partners
Quicker onboarding

Alternatives Considered

Skilljar Customer Education Software and Guru.com

WorkRamp was a bit easier to set up than SkillHar or Guru, but I do think that each has their own unique benefits. Guru is more about knowledge sharing among peers and users can add their own notes and make their own new notecards. With WorkRamp everything is controlled and set up by the admins. SkillJar has better repeatability for annual trainings or compliance training in my opinion.

Key Insights

Do you think WorkRamp delivers good value for the price?

Yes

Are you happy with WorkRamp's feature set?

Yes

Did WorkRamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WorkRamp go as expected?

Yes

Would you buy WorkRamp again?

Yes

Other Software Used

Nitro Productivity Suite, Spiff

Likelihood to Recommend

WorkRamp is a great tool that is easy to use and manage. Especially for trainings that need to be done once it is easy to set them up and make them flow together, set out different topics, link to internal documents, etc. For trainings that you want people to be able to repeat or refer back to often, it is not the best solution. It's hard to go back and find a specific module or section of a module once you have completed it unless you know exactly where to look.

WorkRamp Feature Ratings

Comments

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Great employee onboarding tool