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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Chargezoom

    Score8.1 out of 10
    N/AChargezoom helps companies automate and integrate payments. Chargezoom also eliminate manual processes and data entry and creates a customizable payment portal that stores multiple payment details.

    $20

    per month

    Pricing
    BILLChargezoom
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    Sync in real time
    $20
    per month
    Automate
    $40
    per month
    Enterprise
    59.00+
    per month
    Offerings
    Pricing Offerings
    BILLChargezoom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BILLChargezoom
    Considered Both Products
    BILL
    No answer on this topic
    Chargezoom
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    BILLChargezoom
    Payment Management
    Comparison of Payment Management features of BILL and Chargezoom
    Feature
    BILL
    7.9
    8 Ratings
    3% above category average
    Chargezoom
    -
    Ratings
    Customizable Approval Policies8.06 Ratings00 Ratings
    Financial Document Management7.68 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings00 Ratings
    Advanced OCR7.54 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and Chargezoom
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    Chargezoom
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings
    Tax Form Preparation6.92 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.4
    1 Ratings
    11% above category average
    Pay calculation00 Ratings8.01 Ratings
    Benefit plan administration00 Ratings8.01 Ratings
    Direct deposit files00 Ratings8.01 Ratings
    Salary revision and increment management00 Ratings9.01 Ratings
    Reimbursement management00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.5
    1 Ratings
    12% above category average
    API for custom integration00 Ratings9.01 Ratings
    Plug-ins00 Ratings8.01 Ratings
    Security
    Comparison of Security features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.0
    1 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.01 Ratings
    Role-based user permissions00 Ratings8.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.3
    1 Ratings
    6% above category average
    Dashboards00 Ratings9.01 Ratings
    Standard reports00 Ratings8.01 Ratings
    Custom reports00 Ratings8.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.3
    1 Ratings
    8% above category average
    Accounts payable00 Ratings8.01 Ratings
    Accounts receivable00 Ratings8.01 Ratings
    Cash management00 Ratings8.01 Ratings
    Bank reconciliation00 Ratings8.01 Ratings
    Expense management00 Ratings8.01 Ratings
    Time tracking00 Ratings8.01 Ratings
    Fixed asset management00 Ratings8.01 Ratings
    Multi-currency support00 Ratings8.01 Ratings
    Multi-division support00 Ratings9.01 Ratings
    Regulations compliance00 Ratings9.01 Ratings
    Electronic tax filing00 Ratings8.01 Ratings
    Self-service portal00 Ratings8.01 Ratings
    Global Financial Support00 Ratings8.01 Ratings
    Primary and Secondary Ledgers00 Ratings8.01 Ratings
    Intercompany Accounting00 Ratings9.01 Ratings
    Localizations00 Ratings9.01 Ratings
    Journals and Reconciliations00 Ratings8.01 Ratings
    Enterprise Accounting00 Ratings9.01 Ratings
    Configurable Accounting00 Ratings8.01 Ratings
    Centralized Rules Framework00 Ratings9.01 Ratings
    Standardized Processes00 Ratings9.01 Ratings
    Inventory Management
    Comparison of Inventory Management features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.5
    1 Ratings
    15% above category average
    Inventory tracking00 Ratings9.01 Ratings
    Automatic reordering00 Ratings8.01 Ratings
    Location management00 Ratings9.01 Ratings
    Manufacturing module00 Ratings8.01 Ratings
    Order Management
    Comparison of Order Management features of BILL and Chargezoom
    Feature
    BILL
    -
    Ratings
    Chargezoom
    8.3
    1 Ratings
    12% above category average
    Pricing00 Ratings8.01 Ratings
    Order entry00 Ratings9.01 Ratings
    Credit card processing00 Ratings8.01 Ratings
    Cost of goods sold00 Ratings8.01 Ratings
    Order Orchestration00 Ratings8.01 Ratings
    End-to-end order visibility00 Ratings8.01 Ratings
    Order exception Resolution00 Ratings9.01 Ratings
    Best Alternatives
    BILLChargezoom
    Small Businesses
    Tipalti
    Score7.7 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Microsoft Dynamics GP
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BILLChargezoom
    Likelihood to Recommend
    7.9
    (68 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLChargezoom
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Chargezoom
    Chargezoom is a tool that offers automated solutions powered by machine learning to enable trusted data throughout the organization, it is a solution that I like because it has the power to provide quality service with options that allow us to minimize the risk of sensitive data , comply with data privacy regulations, manage data governance and quality safely and easily.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Chargezoom
    • Chargezoom is a data management platform that works securely, simply and efficiently by creating an understanding of our data assets by simplifying data privacy compliance. It is a tool that works extremely well with features and functions that fit our needs.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Chargezoom
    • Chargezoom helps my organization automate compliance with data privacy regulations, persistently tracks and manages all data across the organization making privacy compliance easy and reliable across all data, sources and locations. Data privacy compliance is an important measure we take at my organization to comply with data protection laws and regulations by protecting people and taking control of the information that is used and shared.
    Incentivized
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Chargezoom
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Chargezoom
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Chargezoom
    Select Chargezoom because it is of great help in my organization for helping us to know the critical data elements, data risks, compliance and quality classification and organization easily and securely all data with confidential tracking with wonderful plans that motivate users to move forward and obtain great results from start to finish.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Chargezoom
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Chargezoom
    • Chargezoom is a service that solves data challenges, allowing data to be discovered safely and easily. It is a platform that works perfectly, adjusting to any need, it is flexible, easy to configure and the results it offers are wonderful.
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.