Reliable, electronic employee reimbursements
June 12, 2019

Reliable, electronic employee reimbursements

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with Bill.com

The US branches of our company use Bill.com exclusively for electronic employee expense reimbursement payments. This allows US-based employees to receive expense reimbursements directly to their bank accounts through e-payments. It's a fast, easy, and paperless way to send employees payment for their corporate purchases, automatically without contacting the HR department. Wire transfers allow employees to access the funds quickly.
  • Billing and payments are completely automated, which makes the process very easy and hands-off for users.
  • Setup was very simple. I just created an account and provided my bank details and have never logged in to the platform again.
  • The email notifications letting me know about approved reimbursements are reliable, convenient, and helpful.
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
  • Saves money by streamlining the reimbursement process. All my bank info is already set and I can automatically receive payments once the reimbursements are improved.
  • Reduces HR/finance workload by automatically notifying users of payments -- no need to communicate over email
  • Most convenient way for employees to receive reimbursements (directly to the bank account)
  • Rydoo (formerly Xpenditure)
Previously, we used Rydoo for submitting, approving, and receiving reimbursements. We switched to bill.com after changing our external tax consultants in the US. We still use Rydoo for the submitting and approving part and only use bill.com to receive payment. I admit I find Rydoo easier to use, with a cleaner interface and friendlier brand voice.
I'm simply a user who receives reimbursements and can't speak to bill.com's effectiveness for admins, but bill.com seems perfectly fine for this medium-sized company's needs. I'm not sure why our company chose to use bill.com only for reimbursement payments (not submitting and approving the reimbursements) and only for US employees. We switched to bill.com after changing our external tax consultants in the US, so if your external tax consultant uses bill.com, it seems like an appropriate scenario to switch as well.