Good AP solution but consider carefully the implementation design
May 02, 2021

Good AP solution but consider carefully the implementation design

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with was used in a multi-entity environment (real estate nonprofit with subsidiaries) and across the whole organization. The problems we were looking to solve were AP automation (less data input), centralized AP inbox, and help us towards our goal of being paperless.
  • AP automation
  • Centralized AP inbox
  • Paperless
  • Approval workflow
  • Bill payment
  • Inbox management - I spent much more time managing AP bills (compared to finance email address) because pulled picture files, email signatures, even duplicate invoices.
  • If you have multiple entities, there should an option to transfer an invoice to another inbox. I had vendors that would send to the wrong email address regularly or just cc all our inboxes, thus substantially slowing my team down and adding work.
  • Automation
  • Paperless
  • Audit trail
  • Approval workflows are highly customizable, per bill basis
  • We eventually went with a different AP solution
We left and went back to Sage Intacct AP module, corporate email inbox, and Amex Vender Payment Services.

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It depends, certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.