BILL is Best
April 28, 2025

BILL is Best

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with BILL

We use BILL for Accounts Payable, including document storage and tracking and schedule vendor invoices and payments.

Pros

  • Navigation
  • Integration
  • Pricing

Cons

  • User Interface
  • Mobile App
  • Loading Speed
  • Cost-effective so it saves us money over time.
Never had any major issue, easy to use and integrate/sync with other systems.
BILL has been our one and only go-to, and we have no intention of switching.

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

Yes

Did implementation of BILL go as expected?

Yes

Would you buy BILL again?

Yes

BILL consistently delivers. There's always room for improvement, but ultimately the product satisfies and the customer service is promptly helpful.

BILL Feature Ratings

Accounts Payable
7.3
Automated Accounts Payable Processes
8
Vendor Management
7
Tax Form Preparation
7
Payment Management
7.0
Customizable Approval Policies
7
Financial Document Management
7
Payment Status Tracking
7
Payment Audit Trail
7
Duplicate Bill Detection
7
Advanced OCR
7
Electronic Funds Transfer
7

Using BILL

2 - Accounts Payable
2 - Accounting & Operations
  • Accounts Payable
  • Invoice Management
  • Cash Flow Management
Solid system.

Evaluating BILL and Competitors

  • Integration with Other Systems
Syncs with our Accounting software.
I would not change it.

BILL Implementation

  • Implemented in-house
Change management was a small part of the implementation and was well-handled - None.

BILL Training

Configuring BILL

Just right.
No - we have not done any customization to the interface
No - we have not done any custom code

BILL Support

Fast and effective in resolving issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Quick Initial Response
None
No, not needed.
Always speedy to respond and quick to resolve, they assisted us with an e-payment issue very quickly.

Using BILL

ProsCons
Technical support not required
Well integrated
Consistent
Convenient
Familiar
None
  • Inventory tracking
  • Load times
Yes - Very well now with camera improvement.

BILL Reliability

We have multiple locations, and everything works fine.
Very few instances of downtime during off-hours.
Load times can be slow after long use.

Integrating BILL

Very easy to integrate.
  • Xero
  • QBO
  • Bank
Easy to integrate and sync.
  • File import/export
None.

Relationship with BILL

Everything went smoothly.
Everything still smooth.
Price.
None, all good.

Upgrading BILL

Comments

  • Jenn J | TrustRadius Reviewer
    Jenn J
    commented 9 months ago
    We wanted to say thank you for your amazing review of BILL We love that you enjoy the navigation within BILL the integration with other software and the pricing. We apologize for any frustration with the user interface mobile app and loading speed. Please continue providing feedback we are always working hard to improve our software.

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