What users are saying about
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125 Ratings
2 Ratings

Bill.com

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125 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Anonymous | TrustRadius Reviewer

WeTravel

I would highly recommend WeTravel to other fitness instructors and studio owners looking to help organize their retreat registration websites, information, and make payment processing simple and easy!
Kristin Khederian | TrustRadius Reviewer

Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Anonymous | TrustRadius Reviewer

WeTravel

  • Customer Service is top notch and incredibly responsive to any tech issues or questions.
  • WeTravel is constantly improving their softwares’ functionality and adding new features for payment collection in multiple currencies, vendor payouts, registrant information collection, etc.
  • Their fees are only about 1% of your trip’s revenue, which is much less than Square or PayPal.
Kristin Khederian | TrustRadius Reviewer

Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Anonymous | TrustRadius Reviewer

WeTravel

  • Refunds. I'd like to be able to refund any amount of the trip cost, not just payments in full. For example, someone puts down a $500 trip deposit. WeTravel only gives me the option to refund that $500 in full, not partially.
Kristin Khederian | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill Aiton | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Usability

Bill.com

Bill.com 1.0
Based on 6 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 12 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Performance

Bill.com

Bill.com 10.0
Based on 4 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Support Rating

Bill.com

Bill.com 7.5
Based on 31 answers
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that.I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Anonymous | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Implementation Rating

Bill.com

Bill.com 8.0
Based on 10 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Alternatives Considered

Bill.com

It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features
Sura Hart | TrustRadius Reviewer

WeTravel

WeTravel is far superior to PayPal. Their fees are much less, and they offer so much more than just payment processing. They are a huge asset in helping me manage all the retreats we run, organize information and room availability, and process payments
Kristin Khederian | TrustRadius Reviewer

Return on Investment

Bill.com

  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Alicia Gates, CPA | TrustRadius Reviewer

WeTravel

  • Since their fees are minimal (about 1%), we've been able to save money vs. if we went with other payment processers like PayPal or Square.
Kristin Khederian | TrustRadius Reviewer

Screenshots

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

WeTravel

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WeTravel Editions & Modules

Additional Pricing Details
Flat 1% processing fee. No monthly fees, setup fees or payout fees.

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