Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Billtrust
Score 7.9 out of 10
N/A
The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A
Xero
Score 8.5 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
BilltrustXero
Editions & Modules
No answers on this topic
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
BilltrustXero
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Features
BilltrustXero
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Billtrust
-
Ratings
Xero
7.8
73 Ratings
4% above category average
Pay calculation00 Ratings7.965 Ratings
Benefit plan administration00 Ratings8.123 Ratings
Direct deposit files00 Ratings7.949 Ratings
Salary revision and increment management00 Ratings7.841 Ratings
Reimbursement management00 Ratings7.354 Ratings
Customization
Comparison of Customization features of Product A and Product B
Billtrust
-
Ratings
Xero
7.5
126 Ratings
6% above category average
API for custom integration00 Ratings7.779 Ratings
Plug-ins00 Ratings7.3113 Ratings
Security
Comparison of Security features of Product A and Product B
Billtrust
-
Ratings
Xero
8.1
159 Ratings
3% above category average
Single sign-on capability00 Ratings7.572 Ratings
Role-based user permissions00 Ratings8.7157 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Billtrust
-
Ratings
Xero
8.0
180 Ratings
5% above category average
Dashboards00 Ratings7.9176 Ratings
Standard reports00 Ratings8.2179 Ratings
Custom reports00 Ratings7.9159 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Billtrust
-
Ratings
Xero
7.4
189 Ratings
0% below category average
Accounts payable00 Ratings8.7176 Ratings
Accounts receivable00 Ratings8.9177 Ratings
Cash management00 Ratings8.1161 Ratings
Bank reconciliation00 Ratings9.1184 Ratings
Expense management00 Ratings7.9168 Ratings
Time tracking00 Ratings7.660 Ratings
Fixed asset management00 Ratings7.7115 Ratings
Multi-currency support00 Ratings7.5109 Ratings
Multi-division support00 Ratings7.493 Ratings
Regulations compliance00 Ratings8.293 Ratings
Electronic tax filing00 Ratings9.093 Ratings
Self-service portal00 Ratings7.7106 Ratings
Global Financial Support00 Ratings6.051 Ratings
Primary and Secondary Ledgers00 Ratings7.250 Ratings
Intercompany Accounting00 Ratings6.040 Ratings
Localizations00 Ratings8.039 Ratings
Journals and Reconciliations00 Ratings9.290 Ratings
Enterprise Accounting00 Ratings4.433 Ratings
Configurable Accounting00 Ratings5.859 Ratings
Centralized Rules Framework00 Ratings5.133 Ratings
Standardized Processes00 Ratings6.159 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Billtrust
-
Ratings
Xero
6.5
87 Ratings
8% below category average
Inventory tracking00 Ratings6.183 Ratings
Automatic reordering00 Ratings7.024 Ratings
Location management00 Ratings7.029 Ratings
Manufacturing module00 Ratings6.316 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Billtrust
-
Ratings
Xero
6.9
89 Ratings
7% below category average
Pricing00 Ratings6.862 Ratings
Order entry00 Ratings6.956 Ratings
Credit card processing00 Ratings7.458 Ratings
Cost of goods sold00 Ratings7.366 Ratings
Order Orchestration00 Ratings6.621 Ratings
End-to-end order visibility00 Ratings6.524 Ratings
Order exception Resolution00 Ratings6.617 Ratings
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BilltrustXero
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MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
BlackLine
BlackLine
Score 8.4 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
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User Ratings
BilltrustXero
Likelihood to Recommend
7.0
(5 ratings)
8.6
(204 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.9
(32 ratings)
Usability
10.0
(1 ratings)
8.8
(129 ratings)
Availability
-
(0 ratings)
9.0
(10 ratings)
Performance
-
(0 ratings)
10.0
(8 ratings)
Support Rating
10.0
(4 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
10.0
(1 ratings)
7.3
(10 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.5
(89 ratings)
Product Scalability
-
(0 ratings)
10.0
(6 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
BilltrustXero
Likelihood to Recommend
Billtrust
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
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Xero
If they are using foreign exchange I always use Xero. If I need reporting to be customized we always use Xero. If the client is already working in a software and it is working for them we will leave them in the software they are in.
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Pros
Billtrust
  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
Read full review
Xero
  • Their method of moving between screens was very logical and intuitive which is not a "given" attribute among software packages.
  • Finding transactions was relatively easy with just common sense.
  • The use of this software was generally well received in that the accountants did not discredit the software as cheap, poorly organized, or timely to learn. No one at Corporate had a vendetta against using Xero.
  • It does a good job of allowing the users to drill down to the final detail of an account balance - which is fundamental to the accounting department's needs.
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Cons
Billtrust
  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
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Xero
  • Occasionally, the price increases and I feel that prices should be fixed for long-term users as there are very few changes in the software from when I started using it 6 years ago.
  • It would be useful to have the emails sent with invoices saved.
  • Visual dashboards are limited.
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Likelihood to Renew
Billtrust
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Read full review
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
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Usability
Billtrust
Not too busy or elaborate, able to quickly log in & start using right away
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Xero
Xero has all the features that you need, basically. From chart of accounts, reconciling books, to making annual financial reports. What I'm currently looking for Xero right now is to provide more broader integration with the other apps so we can use it for customer-facing experience also. All in all, everything works well!
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Reliability and Availability
Billtrust
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
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Performance
Billtrust
No answers on this topic
Xero
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
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Support Rating
Billtrust
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
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Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
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In-Person Training
Billtrust
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
Read full review
Online Training
Billtrust
No answers on this topic
Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
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Implementation Rating
Billtrust
I was not here for the implementation
Read full review
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
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Alternatives Considered
Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
Read full review
Xero
I've used a lot of different accounting systems. Many of them so big and powerful, but a hassle to get set up. Xero is light, inexpensive, and easy to use. When I originally selected them they seemed like they were developing new features at a quick rate as well. I was invited to be part of focus sessions to make the product better. That part has slowed down significantly though.
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Scalability
Billtrust
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
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Return on Investment
Billtrust
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
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Xero
  • Saved many hours through automatic invoices and followups
  • Saved many hours by allowing transactions to start via bank feeds (ie I don't have to input a transaction and mark it against what is in the bank/cc account; rather, the transaction in the account is where you input the transaction into the books.
  • Has the scalability my business requires, and not much more.
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ScreenShots

Xero Screenshots

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