BIME Analytics (discontinued) vs. Domo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Domo
Score 8.5 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Pricing
BIME Analytics (discontinued)Domo
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)Domo
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Domo
Top Pros
Top Cons
Features
BIME Analytics (discontinued)Domo
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Domo
8.3
69 Ratings
1% above category average
Customizable dashboards10.01 Ratings8.669 Ratings
Report Formatting Templates10.01 Ratings8.662 Ratings
Pixel Perfect reports00 Ratings7.747 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
1 Ratings
14% above category average
Domo
9.0
68 Ratings
10% above category average
Drill-down analysis8.01 Ratings9.067 Ratings
Formatting capabilities10.01 Ratings9.066 Ratings
Report sharing and collaboration10.01 Ratings9.168 Ratings
Integration with R or other statistical packages00 Ratings9.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
18% above category average
Domo
8.5
66 Ratings
2% above category average
Publish to Web10.01 Ratings9.051 Ratings
Publish to PDF10.01 Ratings9.053 Ratings
Report Delivery Scheduling10.01 Ratings9.162 Ratings
Report Versioning00 Ratings7.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
21% above category average
Domo
7.9
67 Ratings
2% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.267 Ratings
Location Analytics / Geographic Visualization10.01 Ratings8.661 Ratings
Predictive Analytics00 Ratings7.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
15% above category average
Domo
9.0
68 Ratings
4% above category average
Multi-User Support (named login)10.01 Ratings8.165 Ratings
Role-Based Security Model10.01 Ratings9.162 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.066 Ratings
Report-Level Access Control00 Ratings9.01 Ratings
Single Sign-On (SSO)00 Ratings10.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
23% above category average
Domo
9.2
60 Ratings
15% above category average
Responsive Design for Web Access10.01 Ratings9.058 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings9.057 Ratings
Mobile Application00 Ratings9.049 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
Domo
7.7
1 Ratings
3% below category average
REST API00 Ratings8.01 Ratings
Javascript API00 Ratings8.01 Ratings
iFrames00 Ratings8.01 Ratings
Java API00 Ratings8.01 Ratings
Themeable User Interface (UI)00 Ratings7.01 Ratings
Customizable Platform (Open Source)00 Ratings7.01 Ratings
Best Alternatives
BIME Analytics (discontinued)Domo
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Domo
Likelihood to Recommend
7.0
(1 ratings)
8.6
(72 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(2 ratings)
Usability
-
(0 ratings)
9.1
(34 ratings)
Support Rating
-
(0 ratings)
9.2
(14 ratings)
Implementation Rating
-
(0 ratings)
9.1
(21 ratings)
Vendor pre-sale
-
(0 ratings)
7.5
(6 ratings)
User Testimonials
BIME Analytics (discontinued)Domo
Likelihood to Recommend
Discontinued Products
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Pros
Discontinued Products
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Read full review
Cons
Discontinued Products
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
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Usability
Discontinued Products
No answers on this topic
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
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Support Rating
Discontinued Products
No answers on this topic
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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Implementation Rating
Discontinued Products
No answers on this topic
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
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Alternatives Considered
Discontinued Products
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Read full review
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
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Return on Investment
Discontinued Products
No answers on this topic
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

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Domo Screenshots

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