Domo is good
August 10, 2021

Domo is good

Cristina McGregor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domo

Domo is used among a few departments. In Credit department, we use Domo to illustrate each strategic account overall impact. Seeing visual charts to report on our productivity has been very useful for focusing our attention on accounts in high reserve. Other teams use domo to evaluate product trends and shipping trends. My primary use is for key accounts. The problems Domo addresses is providing a visual chart is more valuable to the team and management than me showcasing just a list of numbers. The charts help tell a better story.

Pros

  • Making bar graphs, the ability to choose the date points for each axis.
  • Making pie charts, having multiple options for visuals.
  • Reporting trends and seeing the data as it progresses over time.
  • User friendly, Domo offers lots of modules to learn the program.

Cons

  • Domo at first can be an little overwhelming with all its capabilities, I would advise maybe a tutorial starting with smaller options with lower data points.
  • The Domo university isn't very user friendly. I tried to sign up for modules and it was very glitchy.
  • I feel I learned more by just playing around in Domo rather than sitting through the Domo university
  • The positive impact Domo has had on business objectives is create a standard of reporting for data that didn't exist before.
  • We are now able to display a better representation of data to management for fiscal forecasting.
  • Allows the team to create goals centered around what the date looks like.
Microsoft Excel has the ability to create spreadsheets and charts however it requires very complicated formulas and macros.
Domo is a little more user friendly as far learning how to use the program without needing to understand complex formulations. Excel is also very touchy, one wrong character can cause the whole spreadsheet to error. Domo is drastically more easier to do spreadsheet function simply using Excel spreadsheets already.

Do you think Domo delivers good value for the price?

Yes

Are you happy with Domo's feature set?

Yes

Did Domo live up to sales and marketing promises?

Yes

Did implementation of Domo go as expected?

Yes

Would you buy Domo again?

Yes

Very easy to use. I do have trouble navigating Domo university but the program itself is very easy to navigate. I am still learning the full functionality but we have already implemented Domo into our business practices. We use the cards to take snapshot of all our data sets. Very good.
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?
I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Maybe in a smaller office it might not be of value, but for larger businesses it would be of value. A smaller company might be able to know their business more than a large graph could tell. A larger corporation that monitors large quantities of data and high volume orders, Domo would be a good fit.

Domo Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
10
Report Formatting Templates
7
Drill-down analysis
10
Formatting capabilities
7
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
10
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

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