BIME Analytics (discontinued) vs. Looker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Looker
Score 8.3 out of 10
N/A
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
Pricing
BIME Analytics (discontinued)Looker
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Offerings
Pricing Offerings
BIME Analytics (discontinued)Looker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Looker
Considered Both Products
BIME Analytics (discontinued)

No answer on this topic

Looker
Chose Looker
  • Birst: very opaque for teams accustomed to DevOps (i.e., programmable infrastructure)
  • Tableau: no cloud strategy. Does not scale horizontally
  • GoodData: flexible, but cumbersome. Requires Java
Features
BIME Analytics (discontinued)Looker
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Looker
7.5
132 Ratings
8% below category average
Customizable dashboards10.01 Ratings8.4131 Ratings
Report Formatting Templates10.01 Ratings7.5113 Ratings
Pixel Perfect reports00 Ratings6.8108 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
1 Ratings
15% above category average
Looker
7.1
130 Ratings
12% below category average
Drill-down analysis8.01 Ratings7.0126 Ratings
Formatting capabilities10.01 Ratings6.9128 Ratings
Report sharing and collaboration10.01 Ratings8.7129 Ratings
Integration with R or other statistical packages00 Ratings6.054 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Looker
8.1
126 Ratings
1% below category average
Publish to Web10.01 Ratings7.7104 Ratings
Publish to PDF10.01 Ratings8.3112 Ratings
Report Delivery Scheduling10.01 Ratings8.5108 Ratings
Report Versioning00 Ratings7.782 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
23% above category average
Looker
6.5
126 Ratings
20% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings7.6122 Ratings
Location Analytics / Geographic Visualization10.01 Ratings7.3108 Ratings
Predictive Analytics00 Ratings4.66 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
16% above category average
Looker
7.5
126 Ratings
12% below category average
Multi-User Support (named login)10.01 Ratings7.9118 Ratings
Role-Based Security Model10.01 Ratings7.2103 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.3120 Ratings
Report-Level Access Control00 Ratings7.458 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
25% above category average
Looker
5.5
94 Ratings
34% below category average
Responsive Design for Web Access10.01 Ratings5.890 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings6.184 Ratings
Mobile Application00 Ratings5.01 Ratings
Best Alternatives
BIME Analytics (discontinued)Looker
Small Businesses
Yellowfin
Yellowfin
Score 8.8 out of 10
Yellowfin
Yellowfin
Score 8.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Looker
Likelihood to Recommend
7.0
(1 ratings)
8.3
(132 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(8 ratings)
Usability
-
(0 ratings)
8.8
(12 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(14 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BIME Analytics (discontinued)Looker
Likelihood to Recommend
Discontinued Products
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Google
When data drives potential for new orders, Looker earns its place in our tech stack. If, on the other hand, we are hoping for pipeline generation, Looker is useful if you are willing to repeatedly go check customer utilizations .... it is not appropriate if you are hoping to automate data analysis for this purpose.
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Pros
Discontinued Products
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
Google
  • Show visited pages - sessions, pageviews - which programs are viewed the most.
  • Displays session source/medium views to see where users are coming from.
  • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
  • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
  • Our clients like to see the top pages visited for a month.
  • I like the drop-and-drag approach, and building charts is a little easier than it was before.
Read full review
Cons
Discontinued Products
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
Google
  • Documentation is scarce, and very difficult to find when you need it.
  • Pricing is unclear, particularly as you look to scale your reports across the business.
  • Data from other sources is not represented in the system as well as first party Google services.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
Google
I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
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Usability
Discontinued Products
No answers on this topic
Google
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
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Reliability and Availability
Discontinued Products
No answers on this topic
Google
No objections
Read full review
Performance
Discontinued Products
No answers on this topic
Google
Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
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Support Rating
Discontinued Products
No answers on this topic
Google
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
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Implementation Rating
Discontinued Products
No answers on this topic
Google
Very satisfied, easy to implement
Read full review
Alternatives Considered
Discontinued Products
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Read full review
Google
Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
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Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Google
Perfect price to performance
Read full review
Return on Investment
Discontinued Products
No answers on this topic
Google
  • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
  • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
  • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.