Looker saves us dozens of hours every moth and puts data into perspective
Updated September 11, 2024

Looker saves us dozens of hours every moth and puts data into perspective

David Mynář | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

As an digital agency, we report to our clients on daily basis. Our clients demand comprehensive, understandable, and actionable insights into their marketing campaigns. Traditional reporting tools can be cumbersome and not flexible enough. Looker allows us to create customized, interactive reports and dashboards that clients can explore, helping them understand their campaign performance at a glance. Looker offers a practical solution for creating interactive marketing reports and data visualizations.

Pros

  • Easy to learn
  • Hundreds of data connectors, including community connectors
  • Free to use

Cons

  • Resource (CPU/RAM/network) heavy
  • Price of advanced connectors
  • No mobile app
  • Bette understanding of data
  • Faster and more efficient data analytics
  • Saves dozens of hours every month
  • Microsoft BI (MSBI)
Looker is web based app and much easier to use.¨ON the othe hand Power BI offers robust integration with Microsoft products (like Azure, SQL Server, and Excel) and a wide range of other data sources. Power BI's ability to seamlessly connect and import data from these sources is a significant advantage for businesses already invested in the Microsoft

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

Looker is well suited for:
- Reporting multichannel and complex campaigns
- Medium to large data driven projects
- Google ecosystem data projects (Google Analytics, Big Querry, Google Ads and more)

Not so well suited for:
- Small projects with only one marketing channel
- Huge projects with heavy streaming needs

Looker Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
10
Drill-down analysis
10
Formatting capabilities
10
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
10
Report Versioning
5
Report Delivery Scheduling
10
Location Analytics / Geographic Visualization
7
Multi-User Support (named login)
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Report-Level Access Control
10
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
7

Using Looker

6 - Marketing strategist, account manager, specialists. We are a mid sized digital marketing agency.
1 - We have one Looker specialist, he needs to have deep knowledge of Looker, analytical thinking and be prepared to provide help with configuring Looker reports to junior team members.
  • Reporting
  • Data visualization
  • Data driven marketing
  • Real time mobile reporting
  • Decision making
  • Internal data vizualization
  • Cost benefit analysis
  • Big data
  • Connect to data from niche social networks and tools
We are very haooy with Looker, it provides us with all the funciomalities we need for both the day to day oerformance tracking and longer periods reporting. It is easy to use for account managers, configurable and customizable for soecialists and what is most imoortant, our clinets generally really love it.

Evaluating Looker and Competitors

Yes - We used to have MS Excel for reporting, which was not the best use case.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Real time reporting and data analysis were a real gamechanger for us back in 2018.
None that I can think of, we are very haopy with Looker.

Looker Implementation

Looker Training

Yes, quite easy even though it was our firs experience with such product. But the UX was quite similar to other google oroducts such as Google Tag Manager, Google Analytics or Google Ads. There were some problems at the beginning to graso the conceot of connectors and learning to use the right graohs, but the learning curve was quite good.

Configuring Looker

Any user can customize it according to their needs and ouroises, bith from design and data point of view. No objections to configurability.
Use temolates and explire third party connectors.
No - there is no facility to customize the interface
No - the product does not support adding custom code

Looker Support

We have never needed direct support, we rely in community, Facebook groups and forums.
No, we have not.
No, we have not used support.

Using Looker

Very straightforward to use, new usabikity upgrades pushed regularly.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Reporting
  • Data visualization
  • Real time tracking

Looker Reliability

Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok.

Integrating Looker

Relationship with Google

Upgrading Looker

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