What users are saying about

Looker

Top Rated
84 Ratings

Looker

Top Rated
84 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Looker

If you are looking for good looking charts then Looker may not be the right tool. But if you are looking for data that you can consume and analyze then Looker is one of the best tools out there. The cost is a bit higher for startups like us. But the tool is much better than most other tools that are available for a lesser cost.
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Feature Rating Comparison

BI Standard Reporting

Looker
8.0
Pixel Perfect reports
Looker
7.3
Customizable dashboards
Looker
8.6
Report Formatting Templates
Looker
8.2

Ad-hoc Reporting

Looker
7.7
Drill-down analysis
Looker
8.1
Formatting capabilities
Looker
7.1
Integration with R or other statistical packages
Looker
6.8
Report sharing and collaboration
Looker
8.7

Report Output and Scheduling

Looker
8.3
Publish to Web
Looker
8.7
Publish to PDF
Looker
8.0
Report Versioning
Looker
7.8
Report Delivery Scheduling
Looker
8.9

Data Discovery and Visualization

Looker
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Looker
8.3
Location Analytics / Geographic Visualization
Looker
8.1
Predictive Analytics
Looker
4.6

Access Control and Security

Looker
9.1
Multi-User Support (named login)
Looker
9.4
Role-Based Security Model
Looker
8.8
Multiple Access Permission Levels (Create, Read, Delete)
Looker
9.0

Mobile Capabilities

Looker
6.7
Responsive Design for Web Access
Looker
8.5
Dedicated iOS Application
Looker
5.0
Dedicated Android Application
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
Looker
8.4

Pros

  • The Looker team is always keen to take feedback on the product and improve the user experience.
  • Looker is customizable and integrates well with other platforms.
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Cons

  • Looker needs some improvement in the visualization aspects of the product, they are very good at getting the data, but the choices for visualizing that data are somewhat limited, there are workarounds for some of the weaknesses but they tend to be labor intensive and fragile. For example, there is no way to define a custom color palette for use in our charts, we could define a set of colors on an individual graph and tie those colors to individual values, but it's more trouble than it's worth.
  • Looker dashboards are an area where the needs often exceed the capabilities of the product. The dashboard layouts are done with a drag-and-drop interface which is not very responsive, and we often wind up with a dashboard that is "good enough" rather than what we were aiming for. This isn't a show stopper for us as the data is all present, but it can be frustrating.
  • Looker does not provide a lot of feedback to users when it is processing data or even when there is a problem getting the data (possibly because of user/modeler error), you have to know to look for little spinning circles to see that it is still "thinking", or know that if a dashboard shows "No Data Available" that you have to dig deeper to find out what the actual problem is.
  • Looker allows you to explore a large amount of data, this is both good and bad, it's great because you can probably find whatever you're looking for, but on the flip side, it's easy for users to get lost or overwhelmed with the number of choices they are being given.
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Likelihood to Renew

Looker9.0
Based on 4 answers
We've invested a lot of time in Looker and it is doing what we need it to do.
Jim O'Sullivan profile photo

Support

Looker10.0
Based on 1 answer
I can get responses to questions in minutes through their in-app chat feature. They have provided 6 months of LookML training to our analytics team, with weekly calls. They also provided in-office business user training for our entire organization
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Breadth of Deployment

All product related departments use Looker (strategy, operations, marketing and content), that is, at about 8 users.
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Alternatives Considered

Looker is easier to use, faster helps save time at work, Robust data connections with R Studio are very important because we use this application in the company and other applications do not allow it, it has a scalable machine learning with integration of Google TensorFlow, fits very well to what is required
Jennifer Lamas profile photo

Collaboration and Sharing

Looker8.9
Based on 35 answers
Using Github as the foundation for development is genius. It allows collaborators to work together in a robust, known, trusted team development environment. With that you get all the standard capabilities, like versioning, peer review, auditing, etc.
Michael Schiff profile photo

Data Integration

Looker8.4
Based on 35 answers
Looker integrates with an expansive list of databases, from a traditional open-source RDBMS, such as Postgres or MySQL, to elastic hosted database, such as Snowflake. It does not provide ETL features.
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Pricing Details

Looker

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details