Bitrix24 vs. Joomla!

Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.

It seems with the release of Joomla! 4 that the weak areas have all been covered. Its always been good for the mid-level small to large business, the blogging was WP, and the large-scale enterprise was probably bespoke. But the new interface is so simple it seems pointless using WP when Joomla! is as easy and can then grow as big as you like. The Workflows feature which allows you to set up work pipelines easily is going to be a boom to any larger enterprise sites. Couples with the new API which I got to see at one of their user groups, is amazing. They were creating articles on one site then another site was taking the feed directly for just certain categories. Really blows your mind what you could do with that and the new workflows.

• Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
• The ability to write letters directly from the system with the help of a binding for working mail.
• The presence of an application for Android. This helps to get access anywhere.

Incentivized

• We use Joomla to build our websites and web applications because of its incredible intuitiveness and tools to make everything more manageable.
• Its working environment is quite comfortable for my development team, and its web design resources significantly speed up our work when carrying out web development projects.
• It allows you to use blocks to create and visually manage websites and divide them into different categories without programming knowledge.

Incentivized

• It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
• Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
• It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

Incentivized

• Updating was never as seamless/easy as it seems to be with Wordpress. Obviously we accounted for this with our own workflow/methods, but I remember whenever we did WordPress updates it always seemed a breeze compared to the time/energy involved with a Joomla update/upgrade.
• For a while (I think this has changed some) Joomla left itself open to attacks when administrators were not as well versed as they should be. There were developer additions that did security checks/audits for you, but the CMS was the subject of a lot of attacks when left in the hands of our clients for a long time (who had changed permissions to make editing easier/convenient). Ideally the CMS would have been more restrictive on some of these things to prevent easy abuse. Obviously this is more the fault of the misinformed/human then the CMS, but it could have been more dummy-proof.
• No native versioning. There are some community extensions that add this functionality, but they pale in comparison to the versioning plugins of other CMS's (WordPress specifically). Again this was some time ago and in our experience, it could have changed by now.

Incentivized

It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies

Incentivized

I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.

Incentivized

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.

The user experience and interface are good, but sometimes it is down. Delayed in the loading speed. Workflows can be simplified, and understanding templates needs much time. It is user-friendly and with multi-language support. Users can be added to the groups, which is easier. User controls can also be created based on role-based permission.

Incentivized

I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve

Incentivized

Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those

Incentivized

Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.

Incentivized

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients

Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.

Incentivized

Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups

Incentivized

It is good if you know Joomla! if not it can get a bit confusing

Make sure that PHP.ini is set to at least 60 ms for computer priority, 60MB for maximum downloads and 128MB for uploads. This is the minimum. It is best to run Joomla on a business host if you are using a shared hosting environment so that there are fewer accounts on the server. Make sure you have access to the root on CPanel. Be sure to point the DNS to the host and set up all zones prior to implementation and run your new version in a sub-domain hidden from the live version until you are ready to cut over.

The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM. If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.

Incentivized

Joomla is a very stable and secure CMS platform that ranks about in the middle of the pack with the other 'modern day' CMS systems out there. It's not as complex and frustrating as Magento, but it's also not as easy or robust to work on as WordPress. Thankfully when we do utilize it, there's still an online community our we can bounce issues and ideas off of.

Incentivized

The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers

Incentivized

• Positive Impact:
• Bitrix24's comprehensive communication and collaboration features have a positive impact on businesses by streamlining workflows, enhancing team coordination, and boosting productivity. By offering a centralized platform for project management and communication, Bitrix24 helps teams save time, minimize inefficiencies, and make well-informed decisions. This improved efficiency and collaboration result in better project outcomes, quicker time-to-market, and increased customer satisfaction, all of which contribute to a positive return on investment (ROI).
• Negative Impact:
• Despite the range of features and benefits, Bitrix24's complexity and learning curve can present challenges for new users. The initial investment of time and effort required for onboarding and becoming familiar with the platform may temporarily impact productivity. Additionally, if organizations do not fully leverage all the available features or if Bitrix24 doesn't align well with their specific business processes, it may result in a negative impact on the return on investment (ROI).

• Deploying Joomla! for clients has helped them discover the benefits of using Open Source software while helping them appreciate our expertise.
• Because the Joomla! community is smaller than the WP community, we are able to reach a wide range of clients looking for experts in the software, boosting our bottom line.
• Occasionally a client will find Joomla! too complicated and wish to move to a proprietary DIY CMS, which we do not support, so we have lost clients looking for that level of flexibility.

Incentivized