The BEST looking CRM that saves your team and business time.
May 19, 2021

The BEST looking CRM that saves your team and business time.

Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bitrix24

It is used as a CRM, email, and task & project management. Bitrix24 unifies using multiple applications into one beautiful, easy-to-use program. Opening, closing, and switching into different applications uses more time than one program that can do it all. It saves time, and computer resources too.
  • Unser Interface. You can even change the theme of the application.
  • You can see everything visually well.
  • Connecting with your email platform.
  • Technical support option with longer reply times for all users, not just commercial accounts.
  • Payment Options integration.
  • Time saver
  • Helps to see everything visually when working daily
  • Communication (internal and external)
The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM.
If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.

Do you think Bitrix24 delivers good value for the price?

Yes

Are you happy with Bitrix24's feature set?

Yes

Did Bitrix24 live up to sales and marketing promises?

Yes

Did implementation of Bitrix24 go as expected?

Yes

Would you buy Bitrix24 again?

Yes

HubSpot CRM, Pipedrive, Freshworks CRM (formerly Freshsales)
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
They have a great chat feature, definitely use them. Also, you can email them with questions, assistance too.
Phone would be great too, but not an option, maybe the business plans.
One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.
If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!

Bitrix24 Feature Ratings

Task Management
10
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Mobile Access
9
Search
Not Rated
Visual planning tools
10
Chat
9
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
10
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
10