What users are saying about
27 Ratings
27 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Bitrix24

I believe it suits well for small/medium companies with processes that are not too complex. The product is robust (so many different features) and I believe it is a great option for projects that demand a lot of communication, collaboration, content sharing, etc. Projects that are more oriented to sales management/CRM activities may not be totally supported depending on each process/its complexity/need of integration with other databases or systems. We never used the self-hosted version, only the cloud one.
Luciano Gardesani Marques profile photo

Feature Rating Comparison

Project Management

Bitrix24
5.8
Task Management
Bitrix24
6.1
Gantt Charts
Bitrix24
7.0
Scheduling
Bitrix24
5.6
Workflow Automation
Bitrix24
4.9
Mobile Access
Bitrix24
5.6
Search
Bitrix24
7.2
Visual planning tools
Bitrix24
4.5

Communication

Bitrix24
6.5
Chat
Bitrix24
6.7
Notifications
Bitrix24
6.1
Discussions
Bitrix24
6.4
Surveys
Bitrix24
5.7
Internal knowledgebase
Bitrix24
7.4
Integrates with GoToMeeting
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
Bitrix24
6.8
Integrates with Outlook
Bitrix24
6.0

File Sharing & Management

Bitrix24
6.5
Versioning
Bitrix24
6.8
Video files
Bitrix24
6.4
Audio files
Bitrix24
2.9
Document collaboration
Bitrix24
6.6
Access control
Bitrix24
7.4
Advanced security features
Bitrix24
7.4
Integrates with Google Drive
Bitrix24
7.4
Device sync
Bitrix24
7.0

Pros

  • A huge number of integrations
  • Beautiful design
  • Availability of modules to be set within the company
  • Availability of internal chat and social network elements
Владимир Пахомчик profile photo

Cons

  • Malfunctions
  • System impediments of leads
  • Technical support is not competent
  • No sync with mobile app
  • Confusing interface takes time to sort out
  • For the sales department, the system is badly sharpened - managers do not need to enter information in 2-3 clicks
Владимир Пахомчик profile photo

Alternatives Considered

Bitrix24 has a very wide functionality, compared to competitors. But the technical program is crude. It is very unstable work. Therefore, our company currently uses amoCRM.
Владимир Пахомчик profile photo

Return on Investment

  • Sales increased by 7 percent in 3 months
  • Increased the performance of sales managers
  • The number of staff managers has decreased
Владимир Пахомчик profile photo

Pricing Details

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details