What users are saying about

Bitrix24

20 Ratings

Bitrix24

20 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

Bitrix24

It is ideal for getting to know what can be in a good CRM (in terms of the number of tools) and how good CRM should not be implemented (in terms of execution). There was a feeling that good old friends develop the product in a situation of a surplus budget, but lack of healthy ideas. More precisely, the ideas of the set and realizations of the sea, but there is not enough in the team of a man who would restore order in this whole economy. Although for small projects or projects with a simple one-two running functionality, the system is good.
For the sales team, it is not convenient! Poor synchronization with 1C. Managers have to spend extra (precious) time for ordering through Bitrix24. Reporting is not correct! A convenient moment is planning. But only this kind of money is not worth it. In general, the system is not adapted for the modern Russian segment of sales and control. It slows down the work of managers. You should not spend money on Bitrix24. There are cheaper and more reliable developments for control. BITRIX24 is a big minus!

Feature Rating Comparison

Project Management

Bitrix24
5.9
Task Management
Bitrix24
6.3
Gantt Charts
Bitrix24
6.9
Scheduling
Bitrix24
5.6
Workflow Automation
Bitrix24
4.9
Mobile Access
Bitrix24
5.6
Search
Bitrix24
7.2
Visual planning tools
Bitrix24
4.8

Communication

Bitrix24
6.6
Chat
Bitrix24
6.8
Notifications
Bitrix24
6.2
Discussions
Bitrix24
6.6
Surveys
Bitrix24
5.7
Internal knowledgebase
Bitrix24
7.4
Integrates with GoToMeeting
Bitrix24
7.0
Integrates with Gmail and Google Hangouts
Bitrix24
6.9
Integrates with Outlook
Bitrix24
6.0

File Sharing & Management

Bitrix24
6.5
Versioning
Bitrix24
6.7
Video files
Bitrix24
6.3
Audio files
Bitrix24
3.9
Document collaboration
Bitrix24
6.6
Access control
Bitrix24
7.2
Advanced security features
Bitrix24
7.2
Integrates with Google Drive
Bitrix24
7.1
Device sync
Bitrix24
6.8

Pros

  • Super adjustable, multi pipelines, streamlined CRM
  • Great group administration and worker time sheets framework
  • Unified correspondences
  • The capacity to connect telephone numbers to it (and make and get calls)
  • Multichannel contact gadget for your site, specifically associated with the CRM
  • Automation and visual work process creator
  • Web designer included (marvelous for landing and crush pages)
  • Tasks, Schedule and task administration
  • Great people group bolster

Cons

  • The price could be a major hindrance for many tiny organizations. the corporate might additionally improve on their client support.
  • All options are bundled together. There is no way to get CRM or project management individually.
  • A bit difficult to get used to as user and admin.

Alternatives Considered

I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The work area Windows customer is to some degree constrained, when contrasted with the web version, yet for most workplaces, I can't envision this is a major issue. I truly haven't utilized the CRM or communication alternatives, so I can't remark on them.

Return on Investment

  • There is a noticeable difference in our company after executing Bitrix24 . It has expanded the efficiency of workers inside the office and within the whole organization. Right now, the communication between representatives is speedy and it explains different work inquiries. Takes less time to tackle issues. This prompts a decent virtual workplace.

Pricing Details

Bitrix24

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details