Bitrix24: A project management tool that can grow with your business
October 24, 2019

Bitrix24: A project management tool that can grow with your business

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bitrix24

Bitrix24 has been used for the whole organization. It (after several other tests with similar software), has been the most robust and all-inclusive project management software that we have ever had. It has solved the problem of managing tasks, creating Gantt charts, delegating tasks, incorporating documents into projects and tasks, and having software that can integrate with our other business software.
  • Easy access for ALL users within the organization.
  • Provides the ability to create subtasks, tasks, projects and provide a clear picture of progress as a result.
  • Offers integrations WITHIN Bitrix, including CRM and text messaging (sales).
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
  • With Bitrix, we have been able to create projects from the start within the software. We have been able to access our workflow, chat notes, documents, etc- all from one place.
  • The reporting feature is a favorite. It is very easy to create your own reports, download them and share them with others within your team. Depending on the division that you're reporting for, you can tailor Bitrix's reports to support your needs.
  • The biggest negative has been the limited functionality of the mobile app. It would be nice to be able to do everything from mobile app, vs limited functionality. This would include creating all tasks, projects, making edits, etc. While capabilities are there, they are not as full as on the desktop version.
Bitrix24 has the most comprehensive software package, that can grow with the business. Its free package is the same as the paid package in terms of functionalities. Its Gantt chart capability allows all of the users to visually see the progress of the projects, in a way that other Softwares do not. Bitrix also offers integrations that are easy to use and set up.
Bitrix24 is well suited for any organization that needs a project management tool that can grow with them. I cannot stress this enough! This software works for startups and large organizations! That's important considering the learning curve, and the amount of time that it takes to set up a company-wide software. The software is set up to support all internal teams, as well as have folders/tasks specifically for dedicated teams (ie- executives, marketing, etc). The approvals process also helps managers to track each step of the way.

Bitrix24 may not be well suited for an organization that is looking for a quick-to-use, temporary project management solution. Its layout is very detailed and requires a commitment to not only learn how to use but to manage. This may not be great for someone who is looking solely for a task manager.

Bitrix24 Feature Ratings

Task Management
9
Gantt Charts
10
Scheduling
7
Workflow Automation
7
Mobile Access
3
Search
5
Visual planning tools
7
Chat
9
Notifications
9
Discussions
8
Surveys
Not Rated
Internal knowledgebase
6
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
Not Rated
Versioning
9
Video files
7
Audio files
7
Document collaboration
9
Access control
10
Advanced security features
8
Integrates with Google Drive
10
Device sync
9