Bitwarden vs. SailPoint Identity Security Cloud

Bitwarden supports various forms of two-factor authentication, including time-based one-time passwords (TOTP), Duo, YubiKey, and other hardware-based tokens. This integration enhances the security of the Bitwarden account and allows to store and manage their 2FA credentials for other applications within Bitwarden itself.

Incentivized

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Their Browser extension seamlessly integrates into your workflow
• Collections keep information very organized within your Vault
• Vault Health Reports help identify weak or reused passwords
• Their built-in password generator is quick and easy to use
• UI is very user-friendly
• Video tutorial's are very helpful on their website

• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

Incentivized

• Bitwarden has great functionality all around, however, I would in the future like to see this product as an SSO/IDM distributor.

Incentivized

• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

Incentivized

Easy to use, just missing a few quality of life features. Nothing to suggest it's not awesome as it is, just bells and whistles to make it more convenient.

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

Other solutions felt more clunky or were significantly higher priced. Bitwarden seems to straddle the consumer/prosumer/SMB fence more than adequately by designing their user experience to feel welcoming but also trustworthy and reliable. The other tools seem to assume that users are ok with struggling in their onboarding process.

The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

• Gives employer the piece of mind knowing that passwords are safely stored in one place
• If an employee leaves, you don't have to go searching for passwords, they should all be in one place in Bitwarden.

Incentivized

• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

Incentivized