BizConnect vs. vCita

[BizConnect] is a great tool for all those people who are messy in managing their contacts and want things to get managed. It is a comprehensive tool even for a large number of business cards. One can share contact to anyone using this tool without facing any difficulty. It manages contacts so well and I can get access to any of the contact very easily. It has some flaws like the customer support team and Subscription rate.

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.

• Transcribe business card data that can be easily exported into Excel.
• Great customer support. I had several questions and they always promptly reply.
• App is super intuitive to use. Can scan a stack of business cards within minutes.

• Great for online appointment bookings.
• Good for taking payments.
• Good for onboarding new clients.
• Integrates with your website.
• Integrates with Facebook Pages.

• Its interface is a bit tricky.
• Its charges [feel] outrageous and unfair to some extent.
• Although its scanning is accurate, it takes time and I think this is the point where it needs improvement as scanning should be fast.

• Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
• Improved ease of use with forms.

Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).

They have always been incredibly responsive to my questions. They have a great chat feature within their application for asking questions. Their replies show up directly within the app. Super easy functionality to use. On my own accord, I even reached out to the CEO of the company and have had a great dialogue with him on LinkedIn.

I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.

CamCard was a bit slow and pathetic tool for the management of business contacts. I really didn't admire the scanning feature of the CamCard which is the most exceptional feature of BizConnect. Moreover, CamCard didn't organize cards in a way BizConnect organizes. and the CamCard didn't work well according to my needs and demands.

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

• It has as such no negative impact on our business.
• We can make better relationships with our business contacts.
• It made it swift for us to find the contact of our need.

• I have no clue
• I'm assuming that we would not have people making appointments with us if we didn't have this service