What users are saying about
6 Ratings
4 Ratings
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Score 3.1 out of 100
6 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

BizFlow BPM Suite

Although the tool was developed locally in South Korea, it is still a good tool and is already validated in a number of industries. The problem is, no one seems to know the future of the product. It is okay to use it as a pilot tool for any non-commercial purpose, but to be used in a professional or enterprise setting, maintenance, licensing, and other things need to be guaranteed by HandySoft.
Anonymous | TrustRadius Reviewer

Pipefy

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.
Logan Wiser | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

BizFlow BPM Suite
7.7
Pipefy
Dashboards
BizFlow BPM Suite
8.0
Pipefy
Standard reports
BizFlow BPM Suite
8.0
Pipefy
Custom reports
BizFlow BPM Suite
7.0
Pipefy

Process Engine

BizFlow BPM Suite
8.4
Pipefy
Process designer
BizFlow BPM Suite
9.0
Pipefy
Process simulation
BizFlow BPM Suite
7.0
Pipefy
Business rules engine
BizFlow BPM Suite
9.0
Pipefy
SOA support
BizFlow BPM Suite
8.0
Pipefy
Process player
BizFlow BPM Suite
8.0
Pipefy
Support for modeling languages
BizFlow BPM Suite
10.0
Pipefy
Form builder
BizFlow BPM Suite
8.0
Pipefy
Model execution
BizFlow BPM Suite
8.0
Pipefy

Collaboration

BizFlow BPM Suite
9.0
Pipefy
Social collaboration tools
BizFlow BPM Suite
9.0
Pipefy

Content Management Capabilties

BizFlow BPM Suite
9.0
Pipefy
Content management
BizFlow BPM Suite
9.0
Pipefy

Pros

BizFlow BPM Suite

  • BizFlow has a long history of development and implementation in a variety of industries. Its modeling tool is well-designed and user-friendly.
  • BizFlow supports seamless integration with backend services like MySQL databases and web services. Since it is an enterprise-wide BPM tool, system performance was stable and robust.
  • It supports modern m-health requirements, with social BPM functions and mobile support. Mobile integration especially was good, with the provider's secure messaging functions.
Anonymous | TrustRadius Reviewer

Pipefy

  • Integrates well with our application.
  • Easy-to-use.
Logan Wiser | TrustRadius Reviewer

Cons

BizFlow BPM Suite

  • It's not even clear that BizFlow is still managed by the company. It was a good tool before, but it looks like it's been fading out.
  • Although this was an R&D project in an academic institute, business support was extremely poor. We had no idea how to resolve issues; there were no online communities, documentation, or anyone who knew this product.
  • Few references in healthcare and clinical settings. We tried this for a proof-of-concept though, so it didn't matter.
Anonymous | TrustRadius Reviewer

Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

BizFlow BPM Suite

No score
No answers yet
No answers on this topic

Pipefy

Pipefy 9.5
Based on 4 answers
The support on Pipefy is amazing. There is always someone available to help you. They walk you through each step and really make sure that you are taken care of. They give fantastic advice on how to set up your pipes, automate them and customize them. I have had nothing but wonderful experiences with Pipefy support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BizFlow BPM Suite

At the beginning of the project, we considered popular tools for the modeling and execution of business processes: jBPM, Activity, Tibco, etc. jBPM is the tool we liked because of its strong support of BPMN 2.0 and strong online community and support. We had different expectations for BizFlow, like professional and business supports. In the end, although haven't decided yet, most likely we will move forward with jBPM instead of BizFlow. Unless things change, the tool will fade out from the market silently.
Anonymous | TrustRadius Reviewer

Pipefy

Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.
Logan Wiser | TrustRadius Reviewer

Return on Investment

BizFlow BPM Suite

  • We ended up deciding to not use BizFlow for future projects. The main reason wasn't due to ROI or cost, but was due to our uncertainty of the management and future direction of the tool by the company.
  • Besides the business issue, as far as reasonably priced software goes, it is a good tool.
  • Adopting BizFlow into a healthcare industry may come with additional expense due to its lack of references in the industry, which should be additionally considered.
Anonymous | TrustRadius Reviewer

Pipefy

  • It is helped with collections on overdue invoices.
Anonymous | TrustRadius Reviewer

Pricing Details

BizFlow BPM Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BizFlow BPM Suite Editions & Modules

Additional Pricing Details

Pipefy

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipefy Editions & Modules

Edition
Business$221
Enterprise$361
UnlimitedCustom
StarterFree
  1. per user, per month*
Additional Pricing Details
*Discounts available for annual billing.

Rating Summary

Likelihood to Recommend

BizFlow BPM Suite
3.0
Pipefy
10.0

Support Rating

BizFlow BPM Suite
Pipefy
9.5

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