BizFlow BPM Suite vs. Pipefy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BizFlow BPM Suite
Score 3.7 out of 10
N/A
BizFlow BPM Suite (also called BizFlow Plus BPM Suite) is a BPM platform offered by BizFlow (formerly HandySoft). Capabilities include process design and execution, case management, business rules, web application and form development, tasking and action tracking, ad-hoc reporting, and mobile access. The product can be deployed on-premises or in the cloud.N/A
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per month
Pricing
BizFlow BPM SuitePipefy
Editions & Modules
No answers on this topic
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
Offerings
Pricing Offerings
BizFlow BPM SuitePipefy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—*Discounts available for annual billing.
More Pricing Information
Features
BizFlow BPM SuitePipefy
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BizFlow BPM Suite
7.7
1 Ratings
5% below category average
Pipefy
-
Ratings
Dashboards8.01 Ratings00 Ratings
Standard reports8.01 Ratings00 Ratings
Custom reports7.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
BizFlow BPM Suite
8.4
1 Ratings
1% above category average
Pipefy
-
Ratings
Process designer9.01 Ratings00 Ratings
Process simulation7.01 Ratings00 Ratings
Business rules engine9.01 Ratings00 Ratings
SOA support8.01 Ratings00 Ratings
Process player8.01 Ratings00 Ratings
Support for modeling languages10.01 Ratings00 Ratings
Form builder8.01 Ratings00 Ratings
Model execution8.01 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
BizFlow BPM Suite
9.0
1 Ratings
9% above category average
Pipefy
-
Ratings
Social collaboration tools9.01 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
BizFlow BPM Suite
9.0
1 Ratings
10% above category average
Pipefy
-
Ratings
Content management9.01 Ratings00 Ratings
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User Ratings
BizFlow BPM SuitePipefy
Likelihood to Recommend
3.0
(1 ratings)
8.2
(10 ratings)
Support Rating
-
(0 ratings)
9.5
(2 ratings)
User Testimonials
BizFlow BPM SuitePipefy
Likelihood to Recommend
BizFlow
Although the tool was developed locally in South Korea, it is still a good tool and is already validated in a number of industries. The problem is, no one seems to know the future of the product. It is okay to use it as a pilot tool for any non-commercial purpose, but to be used in a professional or enterprise setting, maintenance, licensing, and other things need to be guaranteed by HandySoft.
Read full review
Pipefy
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Pros
BizFlow
  • BizFlow has a long history of development and implementation in a variety of industries. Its modeling tool is well-designed and user-friendly.
  • BizFlow supports seamless integration with backend services like MySQL databases and web services. Since it is an enterprise-wide BPM tool, system performance was stable and robust.
  • It supports modern m-health requirements, with social BPM functions and mobile support. Mobile integration especially was good, with the provider's secure messaging functions.
Read full review
Pipefy
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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Cons
BizFlow
  • It's not even clear that BizFlow is still managed by the company. It was a good tool before, but it looks like it's been fading out.
  • Although this was an R&D project in an academic institute, business support was extremely poor. We had no idea how to resolve issues; there were no online communities, documentation, or anyone who knew this product.
  • Few references in healthcare and clinical settings. We tried this for a proof-of-concept though, so it didn't matter.
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Pipefy
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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Support Rating
BizFlow
No answers on this topic
Pipefy
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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Alternatives Considered
BizFlow
At the beginning of the project, we considered popular tools for the modeling and execution of business processes: jBPM, Activity, Tibco, etc. jBPM is the tool we liked because of its strong support of BPMN 2.0 and strong online community and support. We had different expectations for BizFlow, like professional and business supports. In the end, although haven't decided yet, most likely we will move forward with jBPM instead of BizFlow. Unless things change, the tool will fade out from the market silently.
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Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
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Return on Investment
BizFlow
  • We ended up deciding to not use BizFlow for future projects. The main reason wasn't due to ROI or cost, but was due to our uncertainty of the management and future direction of the tool by the company.
  • Besides the business issue, as far as reasonably priced software goes, it is a good tool.
  • Adopting BizFlow into a healthcare industry may come with additional expense due to its lack of references in the industry, which should be additionally considered.
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Pipefy
  • Our processes are more organized and we are not missing any steps.
  • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
  • We are able to keep track of customer billing changes easier.
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ScreenShots