Blackbaud Fundraiser Performance Management vs. Greater Giving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Fundraiser Performance Management
Score 8.1 out of 10
N/A
Blackbaud Fundraiser Performance Management is software that supports fundraising efforts. It enables the user to: Work with a designated customer success team to build a fundraising strategy and get individualized support Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy Identify the prospective donors most likely to give using custom predictive modeling and otherN/A
Greater Giving
Score 8.7 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Pricing
Blackbaud Fundraiser Performance ManagementGreater Giving
Editions & Modules
No answers on this topic
Event Package
Contact Sales
per year Unlimited Users and Events
Express Package
Contact Sales
per year Unlimited Users and Events
Virtual and In-Person Events Package
Contact Sales
per year Unlimited Users and Events
Offerings
Pricing Offerings
Blackbaud Fundraiser Performance ManagementGreater Giving
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
More Pricing Information
Community Pulse
Blackbaud Fundraiser Performance ManagementGreater Giving
Best Alternatives
Blackbaud Fundraiser Performance ManagementGreater Giving
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.9 out of 10
OneCause
OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Fundraiser Performance ManagementGreater Giving
Likelihood to Recommend
8.0
(1 ratings)
8.0
(6 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Blackbaud Fundraiser Performance ManagementGreater Giving
Likelihood to Recommend
Blackbaud
I think there are better charitable relationship management platforms out there. BFPM serves a purpose, but it is an incomplete product for the hefty price tag it comes with. Certain aspects are billed as proprietary, like the MG EVI ratings, but they are inconsistent and often incorrect. BFPM has barely been updated in the decade I have been a user, which leads me to believe that the Blackbaud team is not innovating or devoting resources to enhancing/improving this product. It could stand a refresh to bring the entire product into the year 2022.
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Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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Pros
Blackbaud
  • User-friendly interface
  • Accessible from anywhere
  • Multi-level search and query functions
  • Streamlined prospect data pages
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Global Payments
  • Website design is really easy and looks very professional.
  • Data uploads and downloads are generally pretty easy.
  • Process flows are nicely organized and easy for a non-technical person to figure out
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Cons
Blackbaud
  • "MG EVI" scores are a sham
  • Doesn't seamlessly translate over to Banner in certain areas
  • Clunky 'new tab' functionality quickly floods entire browser window.
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Global Payments
  • [I feel the] auction system is not as sophisticated as other systems
  • Staff support structure
  • Doesn't come out with updates very quickly [in my experience]
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Usability
Blackbaud
No answers on this topic
Global Payments
Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
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Support Rating
Blackbaud
No answers on this topic
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Alternatives Considered
Blackbaud
BFPM has the advantage because it is designed to be user-facing and user-friendly. It is a simple website to learn to use and navigate, but that does not mean it is flawless. It helps me and my colleagues engage with the database in a more straightforward manner, without having to learn and remember various codes and queries.
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Global Payments
We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
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Return on Investment
Blackbaud
  • MG EVI is not the end-all-be-all it was sold as
  • Still requires use of Banner for certain info
  • Helps streamline data entry by allowing gift officers to enter their own contacts.
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Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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ScreenShots

Greater Giving Screenshots

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