Blackbaud Online Express vs. ClickBid Event Fundraising

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Online Express
Score 7.7 out of 10
N/A
With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for…N/A
ClickBid Event Fundraising
Score 0.0 out of 10
N/A
ClickBid is an online or in-person auction solution designed to make it painless to set up a virtual auction and accept bids online. It enables an organization's donors to interact with and bid on items. When the auction is over, payments are collected securely online and deposited directly into the user's account.
$795
per year
Pricing
Blackbaud Online ExpressClickBid Event Fundraising
Editions & Modules
No answers on this topic
Essentials
$795
per year
Enhanced
$1295
per year
Full Suite
$2295
per year
Offerings
Pricing Offerings
Blackbaud Online ExpressClickBid Event Fundraising
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackbaud Online ExpressClickBid Event Fundraising
Best Alternatives
Blackbaud Online ExpressClickBid Event Fundraising
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.8 out of 10
OneCause
OneCause
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Online ExpressClickBid Event Fundraising
Likelihood to Recommend
9.0
(13 ratings)
-
(0 ratings)
Support Rating
8.9
(5 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Online ExpressClickBid Event Fundraising
Likelihood to Recommend
Blackbaud
For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express.
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ClickBid
No answers on this topic
Pros
Blackbaud
  • Online donation forms are easy to create and place within our existing website. The donations received are easily transferred into our Raiser's Edge database.
  • Creating email communications for our constituents is very simple to achieve in Online Express and the statistics provided are very helpful to see what our constituents are clicking on.
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ClickBid
No answers on this topic
Cons
Blackbaud
  • It does have some "quirks." It can be a little tricky to process the batch until you have done it a few times.
  • I had a problem finding a constituent yesterday - he was purchasing a program ad for an event - that I knew was in the database. It turned out that he had been marked inactive, and so apparently wasn't included in the search results.
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ClickBid
No answers on this topic
Support Rating
Blackbaud
Customer service for all of Blackbaud's products has really lacked over the years. They are starting to get better in the last year but it can very frustrating. The online knowledge base community is the best resource for information. At times it can take hours for a customer sect even rep to help with questions or problems which is not at all ideal in this industry.
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ClickBid
No answers on this topic
Alternatives Considered
Blackbaud
Blackbaud Online Express is mainly used strictly because of its integration with Raiser's Edge. If a client uses Salesforce for constituent/lead management, other products can offer more flexibility in designing donation forms, email templates, etc. However, they all have their own negatives in Salesforce integration -- that is a whole other can of worms. While the Raiser's Edge integration of Online Express isn't perfect, it is relatively painless compared to the competition's Salesforce integration. Also, for NFP's, Blackbaud's NFP focused business model is a plus.
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ClickBid
No answers on this topic
Return on Investment
Blackbaud
  • Regardless of project or initiative, all fund-raising efforts are managed in one place for the entire organization.
  • Donor management is concise, thorough, and systematic - no individual or organization is overlooked.
  • Snapshot reporting of successful grant applications and fund-raising are readily available.
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ClickBid
No answers on this topic
ScreenShots

ClickBid Event Fundraising Screenshots

Screenshot of ClickBid on mobile. From mobile bidding to ticketing, donation forms, and real-time reporting, everything is available from the mobile app.Screenshot of ClickBid's secure Stripe payments that accept all major credit cards, plus Apple Pay and Google Pay. This charges a flat 3.5% transaction fee across the board.