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Work smarter, not harder!
November 30, 2021

Work smarter, not harder!

Taylor Sleem | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Online Express

We use Blackbaud Online Express for online giving to our annual fund, as well as online giving to one of our booster clubs. Before using Blackbaud Online Express, we had to manually enter gifts from forms submitted in education management. Now they go straight to a queue in Raiser's Edge and online a small portion is now manual. We only use it for 100% tax-deductible donations, not events.
  • Ease of use
  • Appealing layout
  • Easy to tailor the look for the form
  • Charge debit cards automatically
  • Make the event module as easy to understand as possible
  • Easy to use
  • Appeal
  • Email receipt
  • Helped me to work smarter, not harder!
  • Accurate and efficient

Do you think Blackbaud Online Express delivers good value for the price?

Yes

Are you happy with Blackbaud Online Express's feature set?

Yes

Did Blackbaud Online Express live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Online Express go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Online Express again?

Yes

For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express.