Blackblaud for one-stop funding and revenue management
Updated January 09, 2020

Blackblaud for one-stop funding and revenue management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Online Express

Currently, our Public Affairs and Grants Management offices utilize Blackbaud Online Express. Philanthropic donors, strategic fund-raising efforts, and grant funding efforts are all managed via this platform. Revenue, expenditures, events, individuals, organizations, and funding sources are tracked daily. Quarterly reporting is easily accessible, user-friendly, and new users can be taught quickly.


  • Clear snapshots of funding sources, the success of grant applications, and revenue amounts are readily available.
  • A one-stop-shop for managing fund-raising strategies, including generated income and historical data.
  • Donor management, solicitations, and thank-you notifications live in this platform.


  • Multiple funding sources for the same project are sometimes tricky to manage, additional layers in reporting for these variances would be helpful.
  • Regardless of project or initiative, all fund-raising efforts are managed in one place for the entire organization.
  • Donor management is concise, thorough, and systematic - no individual or organization is overlooked.
  • Snapshot reporting of successful grant applications and fund-raising are readily available.
None, actually. Our organization was already using other Blackbaud products and BOE appeared to meet our needs, and it has! It's the only platform we have used and will continue to use.
Embedded tips, tricks, and help are available in BOE. Online support is easily accessible. Calls/person-to-person assistance has not been frequently necessary but has been available as needed.

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Citrix Virtual Apps and Desktops (formerly XenDesktop), Cisco VoIP PBX, Cisco IP Phone 8800 Series
Effective fund-raising efforts are best managed in BOE as historical data can be stored and retrieved like on-going donor management, tracking of periodic donor notifications/salutations, most funded projects, and greatest revenue sources are all visible. Detailed expenditures are not best managed in BOE, it's best used to view/report accumulative revenue and expenses.


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