Blackbaud Online Express (discontinued) vs. PledgeAthon

Blackbaud Online Express (discontinued)

PledgeAthon

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Online Express (discontinued)	Score 7.7 out of 10	N/A	With Blackbaud Online Express' was a fundraising and donation form solution, where users could create unlimited donation forms. The tool has been discontinued, and is no longer available.	N/A
PledgeAthon	Score 9.1 out of 10	N/A	PledgeAthon is a fundraising platform built specifically for pledge-based events such as Walk-a-thons, Read-a-thons, and Athletic Booster Campaigns. The solution enables organizations to host Branded Campaign Pages, manage participants, and collect both Flat Pledges and Per-Activity Pledges (e.g., per-mile or per-lap). The platform facilitates Direct Payouts through Stripe Connect Express, ensuring funds are transferred to the organization's connected bank account…	$0

Pricing

Blackbaud Online Express (discontinued)

PledgeAthon

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Blackbaud Online Express (discontinued)	PledgeAthon
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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PledgeAthon utilizes a fee-free model for organizations, charging no Platform Fees, Setup Costs, or Monthly Subscriptions. Standard Payment Processing is handled through Stripe at a rate of 2.9% plus $0.30 per transaction. Through the TipShare Program, the vendor returns 10% of net donor tip proceeds to the organization. According to the developer, these incremental funds are deposited automatically into the organization’s connected bank account with no annual cap.

More Pricing Information

Community Pulse
	Blackbaud Online Express (discontinued)	PledgeAthon

Best Alternatives
	Blackbaud Online Express (discontinued)	PledgeAthon
Small Businesses	Bonterra Network for Good Score 9.4 out of 10	Bonterra Network for Good Score 9.4 out of 10
Medium-sized Companies	Bonterra OneCause Score 8.9 out of 10	Bonterra OneCause Score 8.9 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Blackbaud Online Express (discontinued)	PledgeAthon
Likelihood to Recommend	9.0 (13 ratings)	9.1 (1 ratings)
Usability	- (0 ratings)	9.1 (1 ratings)
Support Rating	8.9 (5 ratings)	- (0 ratings)

User Testimonials
	Blackbaud Online Express (discontinued)	PledgeAthon
Likelihood to Recommend	Discontinued Products For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express. Incentivized Taylor Sleem Director of Advancement Operations Read full review	Pledgeathon Always quick response and super super easy to use Verified User Anonymous Read full review
Pros	Discontinued Products Online donation forms are easy to create and place within our existing website. The donations received are easily transferred into our Raiser's Edge database. Creating email communications for our constituents is very simple to achieve in Online Express and the statistics provided are very helpful to see what our constituents are clicking on. Incentivized Linda Behrman Director of Membership & systems administrator Read full review	Pledgeathon No answers on this topic
Cons	Discontinued Products It does have some "quirks." It can be a little tricky to process the batch until you have done it a few times. I had a problem finding a constituent yesterday - he was purchasing a program ad for an event - that I knew was in the database. It turned out that he had been marked inactive, and so apparently wasn't included in the search results. Incentivized PG Patricia Gauss Raiser's Edge Database Manager Read full review	Pledgeathon No answers on this topic
Usability	Discontinued Products No answers on this topic	Pledgeathon Users figured out how to donate in about 5 seconds Verified User Anonymous Read full review
Support Rating	Discontinued Products Customer service for all of Blackbaud's products has really lacked over the years. They are starting to get better in the last year but it can very frustrating. The online knowledge base community is the best resource for information. At times it can take hours for a customer sect even rep to help with questions or problems which is not at all ideal in this industry. Incentivized EB Emily Brady Director of Development Read full review	Pledgeathon No answers on this topic
Alternatives Considered	Discontinued Products Blackbaud Online Express is mainly used strictly because of its integration with Raiser's Edge. If a client uses Salesforce for constituent/lead management, other products can offer more flexibility in designing donation forms, email templates, etc. However, they all have their own negatives in Salesforce integration -- that is a whole other can of worms. While the Raiser's Edge integration of Online Express isn't perfect, it is relatively painless compared to the competition's Salesforce integration. Also, for NFP's, Blackbaud's NFP focused business model is a plus. Incentivized PP Patrick Plaisance CTO (Chief Technical Officer) Read full review	Pledgeathon No answers on this topic
Return on Investment	Discontinued Products Regardless of project or initiative, all fund-raising efforts are managed in one place for the entire organization. Donor management is concise, thorough, and systematic - no individual or organization is overlooked. Snapshot reporting of successful grant applications and fund-raising are readily available. Incentivized Verified User Anonymous Read full review	Pledgeathon No answers on this topic
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