Likelihood to Recommend If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Read full review Trellix (FireEye + McAfee)
It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
Read full review Pros Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect. Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios. Read full review Trellix (FireEye + McAfee)
Provides high fidelity alerting. Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass. Provides alert telemetry across on-disk and in-memory attacks. Supports many additional 'bolt-on' modules to provide additional alert context or capabilities. Read full review Cons It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file. Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting. Read full review Trellix (FireEye + McAfee)
The amount of false detections especially the negative ones needed to be reduced. It requires more optimization. It tends to make the PCs slower. It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable. It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes. Read full review Likelihood to Renew It's simply been the best product I've used and tested within the past four years.
Read full review Trellix (FireEye + McAfee)
Usability Great product Great technology Great people Great leader (Stuart McClure) Great Service I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Read full review Trellix (FireEye + McAfee)
Support Rating I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Read full review Trellix (FireEye + McAfee)
The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
Read full review Alternatives Considered Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Read full review Trellix (FireEye + McAfee)
Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
Read full review Return on Investment We have the piece of mind that our endpoints are protected. We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans. Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do. Read full review Trellix (FireEye + McAfee)
From an auditing standpoint, we can show that our workstations/servers are protected. Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise. Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection. Read full review ScreenShots Trellix Endpoint Security ENS Screenshots