39 Ratings
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Score 8.7 out of 100
23 Ratings
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Score 8 out of 100

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)

If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Rod Payton | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

It would be well suited in an environment where most all your endpoints are Windows-based computers, as Windows Defender is already built into the operating system, so there is no client to have to worry about installing. It also will make the management of endpoints easier on the server side, if most all machines are Windows-based.It might be less of ideal solution if a company/organization were looking for something more robust, or had a lot more features/configuration settings. It also might be less ideal for a company/organization that was looking for a product that didn't have a high detection rate of false positives
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

BlackBerry Protect (CylancePROTECT)
8.3
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.2
Anti-Exploit Technology
BlackBerry Protect (CylancePROTECT)
8.2
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.0
Endpoint Detection and Response (EDR)
BlackBerry Protect (CylancePROTECT)
8.5
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.4
Centralized Management
BlackBerry Protect (CylancePROTECT)
8.2
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.9
Hybrid Deployment Support
BlackBerry Protect (CylancePROTECT)
6.7
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
6.8
Infection Remediation
BlackBerry Protect (CylancePROTECT)
8.9
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.0
Vulnerability Management
BlackBerry Protect (CylancePROTECT)
8.7
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.6
Malware Detection
BlackBerry Protect (CylancePROTECT)
9.1
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.5

Pros

BlackBerry Protect (CylancePROTECT)

  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
Anonymous | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

  • Low impact on computer performance.
  • Easy-to-use interface.
  • Several settings that help you customize the software.
Danilo Soares Peres | TrustRadius Reviewer

Cons

BlackBerry Protect (CylancePROTECT)

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

  • Deployment: We've had some issues deploying, especially outside of the Windows environment.
  • Offboarding: There is currently no way to delete a computer. They disappear over time. We even renamed a computer, and it kept both the old and new name in there. Eventually, the older machines do go away, but there is no manual way to do this at the moment.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

No score
No answers yet
No answers on this topic

Usability

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

No score
No answers yet
No answers on this topic

Support Rating

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 7.9
Based on 8 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) 8.0
Based on 8 answers
I gave it a 7 out of 10 as I feel that there is still a lot of room for improvement. I remember how back in the day the software was looked down upon because of it being an unreliable and inefficient antivirus. But, Microsoft has really put in the hard work and made it worthy for it to be comparable to all the other security services out there.
Tanish Pruthi | TrustRadius Reviewer

Alternatives Considered

BlackBerry Protect (CylancePROTECT)

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

MS ATP is lower on system resources and enables us to stretch out our endpoint hardware for an additional year. Also, MS ATP being an MS product fits in very nicely into MS remote management software and MS operating system. We have had little to no issues when hotfixes and roll updates are deployed, unlike 3rd party AV providers that we had experience with in the past.
Anonymous | TrustRadius Reviewer

Return on Investment

BlackBerry Protect (CylancePROTECT)

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

  • A positive impact has been to increase productivity for IT staff, as it saves them time from having to install/configure clients on every endpoint.
  • Another positive impact has been on the user/client side, as it helps the user to increase their productivity with working on their computer, as the Windows Defender client uses little resources to run on the system, and has a tendecy to not slowdown systems
Anonymous | TrustRadius Reviewer

Pricing Details

BlackBerry Protect (CylancePROTECT)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlackBerry Protect (CylancePROTECT) Editions & Modules

Additional Pricing Details

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) Editions & Modules

Edition
Standalone5.201
Academic2.501
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)
8.7
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.3

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)
10.0
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

Usability

BlackBerry Protect (CylancePROTECT)
10.0
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)

Support Rating

BlackBerry Protect (CylancePROTECT)
7.9
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
8.0

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