Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
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Qualys TruRisk Platform
Score 6.1 out of 10
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Qualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction.
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Pricing
BlackBerry Protect (CylancePROTECT)
Qualys TruRisk Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)
Qualys TruRisk Platform
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)
Qualys TruRisk Platform
Features
BlackBerry Protect (CylancePROTECT)
Qualys TruRisk Platform
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
9.1
9 Ratings
7% above category average
Qualys TruRisk Platform
-
Ratings
Anti-Exploit Technology
9.08 Ratings
00 Ratings
Endpoint Detection and Response (EDR)
9.68 Ratings
00 Ratings
Centralized Management
9.69 Ratings
00 Ratings
Hybrid Deployment Support
10.04 Ratings
00 Ratings
Infection Remediation
9.76 Ratings
00 Ratings
Vulnerability Management
8.04 Ratings
00 Ratings
Malware Detection
8.18 Ratings
00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
-
Ratings
Qualys TruRisk Platform
8.7
7 Ratings
8% above category average
Network Analytics
00 Ratings
8.96 Ratings
Threat Recognition
00 Ratings
8.37 Ratings
Vulnerability Classification
00 Ratings
8.87 Ratings
Automated Alerts and Reporting
00 Ratings
9.07 Ratings
Threat Analysis
00 Ratings
8.27 Ratings
Threat Intelligence Reporting
00 Ratings
8.97 Ratings
Automated Threat Identification
00 Ratings
8.77 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first
It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.
Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
