TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackberry UEM

    Score9.8 out of 10
    N/ABlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A

    Lookout

    Score9 out of 10
    N/ALookout, from the San Francisco-based company of the same name, is a platform offering mobile endpoint security.

    $2.99

    Per Device Per Month

    Pricing
    Blackberry UEMLookout
    Editions & Modules
    No answers on this topic
    Premium
    $2.99
    Per Device Per Month
    Offerings
    Pricing Offerings
    Blackberry UEMLookout
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Blackberry UEMLookout
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackberry UEMLookout
    Likelihood to Recommend
    7.4
    (4 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    4.4
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    5.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Blackberry UEMLookout
    Likelihood to Recommend
    BlackBerry
    If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
    Incentivized
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    Lookout
    Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
    Incentivized
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    Pros
    BlackBerry
    • Security and Web Filtering are easy to set up and maintain
    • Initial set up and install of company profile onto Android/iOS devices
    Incentivized
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    Lookout
    • It emits alerts before any vulnerability found, thus avoiding damages.
    • It has a very simple interface so it is easy to use.
    • It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft.
    • It runs in the background so it does not interrupt any activity.
    • Its access is very flexible since only the internet is required to access through the application or web.
    Incentivized
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    Cons
    BlackBerry
    • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
    • It's not possible to save or forward attachments from my inbox on my device
    • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
    Read full review
    Lookout
    • They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
    • Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
    • Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
    • More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.
    Incentivized
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    Likelihood to Renew
    BlackBerry
    I will renew use of this product for as long as the company supports its use.
    Read full review
    Lookout
    No answers on this topic
    Usability
    BlackBerry
    No answers on this topic
    Lookout
    I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
    Incentivized
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    Support Rating
    BlackBerry
    If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
    Incentivized
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    Lookout
    No answers on this topic
    Alternatives Considered
    BlackBerry
    Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
    Read full review
    Lookout
    Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
    Incentivized
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    Return on Investment
    BlackBerry
    • Security profiles have been effective in managing user devices.
    • Location tracking has helped locate lost and stolen devices.
    Incentivized
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    Lookout
    • Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data.
    • Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs.
    Incentivized
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