Likelihood to Recommend I think the most important part of Blackline is the Journal booking automation. In my previous role, I had to work overtime because at month-end closure, the Journal Vouchers had to be booked, so it was a lot of manual work, booking all the lines one by one. Now, the file is uploaded, and it is done.
Read full review SAP BPC is well suited for complex planning and consolidations needs where the underlying transactional system is SAP ECC. It suits well if the organization has separate teams with BPC, ABAP, BW, Basis, Hana skillset. SAP BPC is less appropriate for organizations using Agile methodology. It is not suitable for organizations in a hyper-growth cycle as the installation and implementation is time-consuming. It will not work for organizations where the planning and budgeting needs keep changing frequently. The UI of SAP BPC is not very intuitive and very difficult to set up a dynamic dashboard for senior executives and officials of CxO.
Read full review Pros Maintains certification records, clearly showing reviews and approvals of tasks and reconciliations. It has multiple reconciliation templates, allowing the user to find the best template for their needs. It includes useful metrics and visuals to help the user keep track of their assignments and tasks/reconciliations that are coming due. Read full review SAP BPC is real time data. You can send information into the system and see it reflected in your reports immediately. Other systems may require a manual push into a reporting system. SAP BPC is a shared reporting tool, so multiple users can be working in a model/environment at the same time, real time. This is especially helpful if your workbooks incorporated multiple processes requiring multiple users to get into the same model. SAP BPC is a powerful tool designed to help all facets of the company, from cash flow to capital expenditures to headcount management to financial planning to consolidation. Read full review Cons On the home page I can see Team Assignments usually first time not My assignments. JV posting is slow. Many error emails about failed JV with the same context. We receive emails about task certification. Can we receive the list of reconciliations monthly? Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID). Read full review Being from a law firm, the system needed a lot of custom tailoring in order to fit our full needs (although many companies could say the same thing). Although the ability to highly customize the system to the company's needs is a positive, it frequently results in the system responding in unexplainable and unrepeatable ways which negatively impacts and slows the budget process. Because of the sporadic nature and variety of the issues, we are unable to repeat them on cue and therefore cannot nail down a solution. Read full review Likelihood to Renew BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.
Read full review Usability BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
Read full review Unlike other SAP traditional products, SAP BPC was meant to be simple and familiar to financial users
Read full review Reliability and Availability We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
Read full review Performance BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.
Read full review Support Rating In my experience, the support team is beyond exceptional. They are incredibly knowledgeable and dedicated to the customer. You can expect prompt, professional and succinct responses. I have been working with the support team for BlackLine for more than ten years where I have been a customer four times. If anyone does Support right, it is definitely BlackLine. Not only can you trust your financials, but you can trust the team to support you through all your objectives!
Read full review We need a big support team with various skillset like BPC, ABAP, BW, HANA, FICO etc
Read full review In-Person Training SAP BPC training content and trainers are very good. The training is structured and provides a very good understanding of the product features and functionalities. I attended 6 separate training sessions of week-long or more. I had very good experience in all the sessions. The training is organized very well.
Read full review Online Training Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
Read full review SAP Training contents are very good, informative and exhaustive.
Read full review Implementation Rating You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
Read full review The implementation was carried out in two phases spread over a period of 4 years with 2 upgrades in between. We also had multiple upgrades to HANA.
Read full review Alternatives Considered I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
Read full review With
Hyperion we struggled as it didn’t have integrated planning and consolidation, whereas BPC does have it. BPC is easier for reporting as it is Excel-based. Also BPC has prepackaged business process flows that helped a lot.
Hyperion on the other hand has a faster response time for user queries or report generation.
Read full review Scalability After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
Read full review Return on Investment Talent retention by creating roles with value-add work and reducing the mundane. Promotion opportunities for those that have embraced BlackLine and have taken on more complex and more rewarding work as a result of the automation achieved. Time savings which allowed teams to take on new projects without increasing headcount and without employee burnout. Read full review Office administrators are able to enter data directly, freeing up accounting staff. Dependent expenses such as taxes and benefits are automatically calculated, saving time for accounting staff. Single source of data for budget information ensures consistency of information when reporting to senior management. Read full review ScreenShots SAP BPC (Business Planning and Consolidation) Screenshots