Blissfully is a complete SaaS management platform. It aims to give companies the visibility and tools needed to manage vendors, simplify IT operations, maintain compliance, and optimize spending.
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JumpCloud
Score 9.3 out of 10
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JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Pricing
Blissfully
JumpCloud
Editions & Modules
No answers on this topic
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Offerings
Pricing Offerings
Blissfully
JumpCloud
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
18% discount for annual pricing.
More Pricing Information
Community Pulse
Blissfully
JumpCloud
Features
Blissfully
JumpCloud
Identity Management
Comparison of Identity Management features of Product A and Product B
As mentioned before we find that Blissfully works amazing for our on-boarding and off-boarding workflows. Being able to track all systems to which an employee has access and ensure a list of tasks are created to get them access to those systems during on-boarding makes on boarding smooth. It's perfect for maintaining compliance during off-boarding.
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
User Management - The ability to control our users and set password/polices is made easy in the JC console
Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
We initially investigated other alternatives, but found that Blissfully was well suited for our needs. It had a good amount of pre-built functionality which was built based off of Blissfully's expertise; but also the ability to customize where we needed. Additionally, other solutions try to do A LOT more, which makes it much more cumbersome to move over to because you're changing multiple systems as opposed to augmenting specific processes.
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
