Bloomberg Tax vs. Chargebee

The fixed asset software is very advanced for software in general, but it is limited to accounting (GAAP and Tax) fixed assets. Would love to see a more IT user friendly software allowing IT personnel to use a gun to scan the servers and computers, etc. This wouldn't necessarily be a fixed asset as many computer items are too small dollar wise, but it would be a useful feature for IT and accounting to track IT assets by locatoin, user, departmetn, etc. and would be company wide. Another software needed is for company contracts with an ability to send out emails for notifications that a given contract is coming due. Obviously, this would be for contracts and leases but is also useful for accounting and would involve the whole company as there are contracts for rentals, equipment, service maintenance agreements, capital leases, IT contracts, etc.

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Well-suited:

• In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
• We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

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• Research
• Chart Creations.
• Help narrow down or identify the exact issue you have.
• Customer Support through the help line.

• Reliable: We've had virtually no issues since launch.
• Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
• Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

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• Better outlay of the depreciation section, rather see periods vertically, then horizontally. The periods are difficult to move through when you need to see many months in the past or vice-versa.
• Would love to see an ability to mandate certain fields when creating an asset as every company is different.
• Would love to see each field have the ability to have it's own pick list, and the pick list that does exist needs to be larger to allow for a longer list rather than just 8-10, then the rest are hidden so you have to move to section 2 to see that continuing list.

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• It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
• Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
• Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.

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Overall, it is a good value for the money we pay for it, and it helps our tax process.

It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

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Chargebee is simple to use, and we have had little need for support.

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I think it is a superior product with more features.

The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.

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• Allowed for very smooth audits
• User friendly, allows for documentation to be stored, very useful
• Good audit trail to see what happened.

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• It was a step in the right direction compared to ReCharge
• It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
• Now, we are seeing some positive results (after some costly updating from our end)

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