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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score9 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    Kindsight iWave

    Score8.4 out of 10
    N/AiWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A
    Pricing
    Bloomerang CRMKindsight iWave
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomerang CRMKindsight iWave
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)—
    More Pricing Information
    Community Pulse
    Bloomerang CRMKindsight iWave
    Considered Both Products
    Bloomerang
    No answer on this topic
    Kindsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Features
    Bloomerang CRMKindsight iWave
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and Kindsight iWave
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    37% above category average
    Kindsight iWave
    -
    Ratings
    Constituent engagement and marketing9.22 Ratings00 Ratings
    Social listening10.01 Ratings00 Ratings
    Digital advocacy enablement10.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and Kindsight iWave
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    18% below category average
    Kindsight iWave
    -
    Ratings
    Reporting and data visualization8.02 Ratings00 Ratings
    Wealth screening2.42 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and Kindsight iWave
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    22% above category average
    Kindsight iWave
    -
    Ratings
    Online donation options7.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and Kindsight iWave
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    30% above category average
    Kindsight iWave
    -
    Ratings
    Role-based user permissions8.32 Ratings00 Ratings
    Mobile access8.01 Ratings00 Ratings
    Integrations10.01 Ratings00 Ratings
    Best Alternatives
    Bloomerang CRMKindsight iWave
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Blackbaud NetCommunity (discontinued)
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bloomerang CRMKindsight iWave
    Likelihood to Recommend
    8.3
    (101 ratings)
    7.8
    (19 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (5 ratings)
    7.3
    (6 ratings)
    Support Rating
    10.0
    (3 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bloomerang CRMKindsight iWave
    Likelihood to Recommend
    Bloomerang
    If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
    Incentivized
    Read full review
    Kindsight
    iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
    Incentivized
    Read full review
    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
    Read full review
    Kindsight
    • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
    • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
    • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
    Incentivized
    Read full review
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
    Read full review
    Kindsight
    • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
    • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
    Read full review
    Kindsight
    No answers on this topic
    Usability
    Bloomerang
    Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise.
    Incentivized
    Read full review
    Kindsight
    It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
    Incentivized
    Read full review
    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
    Read full review
    Kindsight
    iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
    Read full review
    Kindsight
    iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
    Incentivized
    Read full review
    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
    Read full review
    Kindsight
    • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
    • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
    Incentivized
    Read full review
    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.