Bloomerang CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bloomerang CRM	Score 9.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$1,500 per year

Pricing

Bloomerang CRM

Editions & Modules

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

Offerings

Pricing Offerings
Bloomerang CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Optional

Additional Details

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

More Pricing Information

Community Pulse
	Bloomerang CRM
Considered Both Products	Bloomerang CRM Verified User Administrative Assistant Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Helpful? Verified User Manager Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Manager Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Consultant Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? Verified User Administrator Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? Verified User Technician Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? Peter Georgson Executive Director Chose Bloomerang CRM Overall we felt that Bloomerang was a better product for a lower cost. It provides an easier interface, with a cleaner dashboard, and very easy to customize letters. Creating reports is super-easy. Incentivized Helpful? Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Helpful? Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? Verified User Director Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful?

Features

Bloomerang CRM

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Bloomerang CRM 9.8 2 Ratings 40% above category average
Constituent engagement and marketing	9.42 Ratings
Social listening	10.01 Ratings
Digital advocacy enablement	10.01 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Bloomerang CRM 6.0 2 Ratings 7% below category average
Reporting and data visualization	8.02 Ratings
Wealth screening	4.02 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Bloomerang CRM 7.0 1 Ratings 16% above category average
Online donation options	7.01 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Bloomerang CRM 8.9 2 Ratings 25% above category average
Role-based user permissions	8.82 Ratings
Mobile access	8.01 Ratings
Integrations	10.01 Ratings

Best Alternatives
	Bloomerang CRM
Small Businesses	Bonterra Network for Good Score 9.5 out of 10
Medium-sized Companies	Salesforce Nonprofit Cloud Score 9.2 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives

User Ratings
	Bloomerang CRM
Likelihood to Recommend	8.8 (101 ratings)
Likelihood to Renew	9.1 (3 ratings)
Usability	8.0 (5 ratings)
Support Rating	10.0 (3 ratings)
Implementation Rating	9.1 (1 ratings)

User Testimonials
	Bloomerang CRM
Likelihood to Recommend	Bloomerang If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with. Incentivized Verified User Anonymous Read full review
Pros	Bloomerang Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools. Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website. Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review
Cons	Bloomerang Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review
Likelihood to Renew	Bloomerang #1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review
Usability	Bloomerang Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review
Support Rating	Bloomerang Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review
Alternatives Considered	Bloomerang We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly. Incentivized Sara Sedlacek Director of Communications and Development Read full review
Return on Investment	Bloomerang Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review
ScreenShots	Bloomerang CRM Screenshots