Blue Yonder Warehouse Management vs. Dokan

The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.

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Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

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• Cycle counting--great feature for inventory accuracy.
• System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
• CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!

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• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

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• Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
• As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
• As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.

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• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

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Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.

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I found RedPraire to be the best system I have used of the years.

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Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

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The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

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RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.

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• Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
• Order processing was done at more than 7% of the average TAT with the use of this service.
• End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.

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• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

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