BlueCat Gateway vs. Cisco Meraki Dashboard

It is well suited for quick manual updates, not too many as the interface could stand an overhaul. Not an easy interface to use when doing research - reverse lookups. Results aren't always accurate. The search capability could be a bit more robust, expanding the search capability into the comments area would help.

Incentivized

Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.

Incentivized

• Deployment capability made easy
• Navigation in the web application
• Organization of objects

Incentivized

• The ability to monitor any port and get accurate information on its activity.
• The ability to port cycle and reboot remotely. This is best for off-hour reboots.
• Being able to search for devices through the client page with an IP address or MAC address saves time on device searches.
• It is an easy process to add and remove devices to different organizations.

Incentivized

• Page rendering speed / access of data
• Number of clicks it takes to get to the page you need can be cumbersome
• Feels a bit outdated at times / standard html website interface

Incentivized

• Cloud communication could be improved
• Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
• Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
• Uptime for all devices not just the switches but firewalls and APs would be great to have
• Timeline improvements/more detail timeline

Incentivized

The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.

Incentivized

Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.

Incentivized

BlueCat is the only DNS manager platform that I've had experience with. We had one prior to this, but it was before I had the need to interact with it doing one of the tasks I do now. I remember the switchover to BlueCat - not everyone was impressed with it, but so far my experience with it has been positive.

Incentivized

Cisco Meraki Dashboard is more intuitive but does have a cut back feel to it, MistAI does seem to offer more variable to offer, while this is great for initial setup it is more complex for the site tech and service desk to get a high level view, so Cisco Meraki Dashboard has the better support feel.

Incentivized

• It has had a great impact on reducing deployment times
• Made my job easier by providing an understandable interface
• Makes day to day tasks easier

Incentivized

• It's definitely allowed us to operate with a smaller team and allowed us to troubleshoot issues quicker. The Meraki dashboard with Meraki APs has helped us identify issues on our wireless network, monitor the health, and really help our remote locations out with troubleshooting and getting devices online quicker.

Incentivized