Likelihood to Recommend BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.
Read full review Just to give you an idea of the whole process. You connect your recorded video to EverWebinar and then it takes you through the steps to build out the whole automated webinar system. You design a registration page, once a person is registered they are taken to a holding room, which you will also design or choose a template, that has a timer of when the webinar will start. Once the timer is up, you are then directed to the "live" webinar. Since it appears to be live, you are unable to stop it or rewind. It has worked wonderfully for us for the past year
Read full review Pros Automatically generated reminder emails to registered attendees before the event. Easy to host a panel and have them meet before the event goes live. Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc. Read full review EverWebinar is really good at the set-up process for your automated webinar. It makes it very easy in their step-by-step set-up process EverWebinar looks really nice on the end user's side. When people are attending your webinar, they will have a very easy and intuitive experience. The format looks modern and professional. EverWebinar also allows you to make it feel like an automated webinar is LIVE or WAS Live. You can add comments to pop up at certain times etc. EverWebinar has their own tested landing pages that you can choose to use AND you can also split test them - which is something other webinar companies dont' do. Read full review Cons Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting). Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues). Read full review Analytics cannot select custom dates Landing pages need wider selection of templates Customer support is poor Read full review Likelihood to Renew We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.
Read full review Usability This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.
Read full review easy enough to use
Read full review Reliability and Availability BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)
Read full review Performance I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.
Read full review Support Rating I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.
Read full review not a good product
Read full review Implementation Rating Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment
Read full review Alternatives Considered BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.
Read full review Everwebinar allows you to take a previously recorded webinar and set it up to play like a scheduled webinar automatically. This way you don't have to show up every day several times a day to do your webinar. Just have the end user sign up for the next available webinar that everwebinar will do for you.
Read full review Scalability We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.
Read full review Return on Investment There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business). Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users. Read full review We have been very successful using EverWebinar. Unfortunately, I do not have any hard numbers at this time but it is definitely worth the investment. Read full review ScreenShots BlueJeans Events (discontinued) Screenshots