Likelihood to Recommend Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.
Read full review It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Read full review Pros Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances. The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments. The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way. Read full review Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail. Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules. A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable. Read full review Cons There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum. The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption. Read full review Live readings would be nice. Easier to maneuver Work with all systems with the press of one keystroke Read full review Likelihood to Renew We just renewed our license
Read full review As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Read full review Usability Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.
Read full review Performance Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
2. Big number of waiting event handlers in processes stresses the database.
Read full review Support Rating It was sometimes difficult to get support on Bonita API.
Read full review We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Read full review Implementation Rating Nothing in particular
Read full review Alternatives Considered RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.
We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.
Read full review I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Read full review Scalability Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
Read full review Return on Investment Case management provided as better tracking which help us to meet SLAs. Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index. By using the third-party integration, we are able to provide visibility w.r.t end to end request status. Read full review Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow Read full review ScreenShots Bonita Platform Screenshots