TrustRadius
Bonita BPM for Universities
https://www.trustradius.com/business-process-management-bpmBonita BPMUnspecified8.766101
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March 11, 2016

Bonita BPM for Universities

Score 6 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bonita BPM

We are a university consortium and we offer Bonita BPM as a facility for our customers, for many uses - for example new student enrollment or for the management of various administrative aspects. Also currently under evaluation is the adoption of Bonita BPM for internal use.
  • Very friendly user interface
  • Really easy to implement workflows
  • The software installation process has some redundancies
  • Complicated license management if you're using the subscription version
  • Frequent release of new versions of the software. Lot of work for the system admins for the upgrade, and no chance to do it without service downtime
  • Designing interfaces with Bonita allows to cut the time to customer
  • It's difficult at the moment to evaluate the ROI since we have many projects in the initial phase
Compared to Oracle WebLogic Suite Bonita BPM is more easy to install and to use
Very useful in an identity management scenario

Bonita BPM Feature Ratings

Process designer
8
Process simulation
6
Business rules engine
6
SOA support
6
Process player
7
Support for modeling languages
6
Form builder
9
Model execution
7
Dashboards
6
Standard reports
6
Custom reports
6

Bonita BPM Implementation

Nothing in particular
  • Supporting SAML SSO was not straightforward

Bonita BPM Support

Resolution time is sometimes slow
ProsCons
Good followup
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
None
Not always
quick as expected, but our issues have always been solved.