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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Boomi

    Score7.7 out of 10
    N/ABoomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code interface with the capacity for API and EDI connections for integrating with external organizations and systems, as well as compliance with data protection regulations.

    $550

    per month

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
    Pricing
    BoomiServiceNow App Engine
    Editions & Modules
    Boomi
    $550
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BoomiServiceNow App Engine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BoomiServiceNow App Engine
    Considered Both Products
    Boomi
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    BoomiServiceNow App Engine
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Boomi and ServiceNow App Engine
    Feature
    Boomi
    8.0
    33 Ratings
    1% below category average
    ServiceNow App Engine
    -
    Ratings
    Pre-built connectors10.032 Ratings00 Ratings
    Connector modification5.029 Ratings00 Ratings
    Support for real-time and batch integration10.031 Ratings00 Ratings
    Data quality services10.029 Ratings00 Ratings
    Data security features5.031 Ratings00 Ratings
    Monitoring console8.033 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Boomi and ServiceNow App Engine
    Feature
    Boomi
    -
    Ratings
    ServiceNow App Engine
    8.1
    12 Ratings
    3% below category average
    Visual Modeling00 Ratings7.312 Ratings
    Drag-and-drop Interfaces00 Ratings8.411 Ratings
    Platform Security00 Ratings8.412 Ratings
    Platform User Management00 Ratings8.012 Ratings
    Reusability00 Ratings8.411 Ratings
    Platform Scalability00 Ratings8.312 Ratings
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    BoomiServiceNow App Engine
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    IBM App Connect
    Score9 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Workato
    Score9.3 out of 10
    Oracle APEX
    Score9.1 out of 10
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    User Ratings
    BoomiServiceNow App Engine
    Likelihood to Recommend
    9.0
    (41 ratings)
    8.4
    (13 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    7.9
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    BoomiServiceNow App Engine
    Likelihood to Recommend
    Boomi
    Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    Boomi
    • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
    • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
    • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    Boomi
    • More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
    • Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
    • Should roll out features more often based on users reviews.
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Boomi
    Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    Boomi
    My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
    Incentivized
    Read full review
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    Boomi
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Performance
    Boomi
    The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
    About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Boomi
    Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    Boomi
    No answers on this topic
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    Boomi
    We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
    Incentivized
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    Boomi
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    Boomi
    • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
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