Botmaker vs. ZoomInfo Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Botmaker
Score 8.5 out of 10
N/A
Botmaker is a conversational platform that allows users to give answers to customers in all digital channels. Build digital experiences with hybrid bots and live agents. The solution features automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform is designed to enable users to understand and anticipate customers' needs and requests. Botmaker is a WhatsApp Official Solution Providers and Messenger…N/A
ZoomInfo Chat
Score 7.6 out of 10
N/A
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
Pricing
BotmakerZoomInfo Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BotmakerZoomInfo Chat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BotmakerZoomInfo Chat
Features
BotmakerZoomInfo Chat
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Botmaker
-
Ratings
ZoomInfo Chat
9.3
1 Ratings
11% above category average
Chat history and transcripts00 Ratings9.01 Ratings
Chat reporting00 Ratings10.01 Ratings
Chat and web analytics00 Ratings9.01 Ratings
Best Alternatives
BotmakerZoomInfo Chat
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BotmakerZoomInfo Chat
Likelihood to Recommend
-
(0 ratings)
9.0
(28 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.6
(8 ratings)
User Testimonials
BotmakerZoomInfo Chat
Likelihood to Recommend
Botmaker
No answers on this topic
ZoomInfo
ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
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Pros
Botmaker
No answers on this topic
ZoomInfo
  • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
  • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
  • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
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Cons
Botmaker
No answers on this topic
ZoomInfo
  • It could improve on total data provided when a lead is sent
  • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
  • Allow visitors to directly contact sales team or marketing.
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Usability
Botmaker
No answers on this topic
ZoomInfo
This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
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Support Rating
Botmaker
No answers on this topic
ZoomInfo
As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
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Alternatives Considered
Botmaker
No answers on this topic
ZoomInfo
As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
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Return on Investment
Botmaker
No answers on this topic
ZoomInfo
  • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
  • Fabulous chatbot arrangement that expanded our site changes.
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ScreenShots

Botmaker Screenshots

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