BotStar vs. Chatfuel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BotStar
Score 8.3 out of 10
N/A
BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.
$15
per month
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Pricing
BotStarChatfuel
Editions & Modules
Pro Plan
$15
per month
Enterprise
Custom Pricing
Pro
$15
per month
Free
Free
Premium
Contact sales team
Offerings
Pricing Offerings
BotStarChatfuel
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BotStarChatfuel
Considered Both Products
BotStar
Chose BotStar
Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Chatfuel

No answer on this topic

Top Pros
Top Cons
Best Alternatives
BotStarChatfuel
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BotStarChatfuel
Likelihood to Recommend
9.0
(1 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
7.7
(3 ratings)
User Testimonials
BotStarChatfuel
Likelihood to Recommend
BotStar
This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
Read full review
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Read full review
Pros
BotStar
  • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
  • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
  • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
Read full review
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Read full review
Cons
BotStar
  • BotStar updates regularly, but sometime it come with small bugs.
  • Should consider update Smart delay feature.
  • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
Read full review
Chatfuel
  • Setting it up is time-consuming.
Read full review
Support Rating
BotStar
No answers on this topic
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Read full review
Alternatives Considered
BotStar
Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Read full review
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Read full review
Return on Investment
BotStar
  • Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
  • Reduce repetitive employee workloads and prioritize more important things.
Read full review
Chatfuel
  • It helped overall with visitor engagement.
Read full review
ScreenShots

BotStar Screenshots

Screenshot of Bot BuilderScreenshot of Audience FeatureScreenshot of CMS FeatureScreenshot of Dashboard InterfaceScreenshot of Preview BotScreenshot of Publish Bot