BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.
$15
per month
Google Gemini
Score 8.7 out of 10
N/A
Google Gemini (formerly Bard) is an AI assistant, presented as a creative and helpful collaborator. Gemini for Workspace is available via two plans: a Gemini Enterprise add-on, and a Gemini Business add-on.
This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
Gemini is well suited to help in customer service, to create summaries of emails sent by customers, generating possible responses to them, rephrasing communications, help create and then correct SQL queries, interpreting responses, it's not so good if you need to help with a sensitive topic due to it taking personally identifying information
First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
Deep research for getting first business research draft from Gemini, post which i use series of prompts to improve it and use my understanding to refine it further
Canvas to produce structured business topic research and newsletter. Direct edits to the sections and making client ready reports
Learning mode to get help on step by step automation of AI workflows
Currently the document database caps out at 10, requiring us to condense some of our policies
It's large context window is a blessing and a curse. Sometimes it stops generating half way through a very ambitious request as it delivers page after page of content
There is no way to share Gems currently, so we have to publish guides to our employees on how to best configure them
Google Gemini Web UI provided an intuitive user experience with a collapsible side menu and a recent chat feature. It has a nice, clean design and easy-to-use "Ask Gemini" chat control with an integrated Tool menu that provides quick access to Deep Research and Create images options. One can also search for chats quickly and efficiently.
Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Hootsuite's OwlyGPT is great for social listening data, but Gemini is far ahead in terms of caption writing and other writing needs. Even for content creation ideas, I'd rather take the social listening insights then feed that to Gemini. ChatGPT I truly have never been a fan of. Gemini's interface has always intrigued me more and I find it to have great functionality. Lastly, I included Perplexity - just to note another tool I've used. Perplexity is great for deep research, but outside of this I would always go with Gemini.
