What users are saying about
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Top Rated
683 Ratings

Box

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
683 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
28 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.9

    Box

    89%

    IBM Aspera on Cloud

    Feature Set Not Supported
    N/A
    Box ranks higher in 13/13 features

    Content capture & imaging

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.4
    94%
    32 Ratings
    N/A
    0 Ratings

    Document management

    9.3
    93%
    29 Ratings
    N/A
    0 Ratings

    Records management

    8.7
    87%
    17 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    9.2
    92%
    31 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    9.2
    92%
    31 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    8.1
    81%
    16 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.2
    92%
    32 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Automated workflows

    8.9
    89%
    25 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    7.5
    75%
    14 Ratings
    N/A
    0 Ratings

    Mobile support

    9.1
    91%
    32 Ratings
    N/A
    0 Ratings

    Integration

    9.4
    94%
    31 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    Box

    Feature Set Not Supported
    N/A
    7.8

    IBM Aspera on Cloud

    78%
    IBM Aspera on Cloud ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Video files

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Audio files

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access control

    N/A
    0 Ratings
    6.7
    67%
    9 Ratings

    File search

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Device sync

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Cloud Storage Security & Administration

    Box

    Feature Set Not Supported
    N/A
    7.5

    IBM Aspera on Cloud

    75%
    IBM Aspera on Cloud ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    6.3
    63%
    9 Ratings

    File organization

    N/A
    0 Ratings
    7.3
    73%
    9 Ratings

    Device management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Cloud Storage Platform

    Box

    Feature Set Not Supported
    N/A
    7.3

    IBM Aspera on Cloud

    73%
    IBM Aspera on Cloud ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    7.7
    77%
    9 Ratings

    Reliability

    N/A
    0 Ratings
    7.2
    72%
    9 Ratings

    Storage Reports

    N/A
    0 Ratings
    7.2
    72%
    9 Ratings

    Attribute Ratings

    • Box is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Box and IBM Aspera on Cloud are tied in 1 area: Implementation Rating

    Likelihood to Recommend

    8.5

    Box

    85%
    163 Ratings
    6.7

    IBM Aspera on Cloud

    67%
    13 Ratings

    Likelihood to Renew

    8.0

    Box

    80%
    12 Ratings

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Usability

    9.0

    Box

    90%
    18 Ratings

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Availability

    10.0

    Box

    100%
    10 Ratings

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Performance

    9.1

    Box

    91%
    24 Ratings

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Support Rating

    8.4

    Box

    84%
    57 Ratings
    7.6

    IBM Aspera on Cloud

    76%
    7 Ratings

    In-Person Training

    10.0

    Box

    100%
    1 Rating

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Online Training

    10.0

    Box

    100%
    3 Ratings

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Box

    100%
    12 Ratings
    10.0

    IBM Aspera on Cloud

    100%
    2 Ratings

    Product Scalability

    10.0

    Box

    100%
    1 Rating

    IBM Aspera on Cloud

    N/A
    0 Ratings

    Likelihood to Recommend

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Pjeter Gjergjaj | TrustRadius Reviewer

    IBM Aspera on Cloud

    It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
    Anonymous | TrustRadius Reviewer

    Pros

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    • Ease of use: the Graphical User Interface doesn't require technical know-how to operate
    • Delivery Receipts: this allows us the confidence to know our files have reached our customers
    • Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.
    Anonymous | TrustRadius Reviewer

    Cons

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Katherine Weiss | TrustRadius Reviewer

    IBM Aspera on Cloud

    • Track upload/download usage OVERALL to know how much space is left
    • Track cloud storage overall to know how much space is left
    • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Box

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $7 per month per user (minimum of 3 users)

    Box Editions & Modules

    Edition
    Starter$60.001
    Business Plus$300.001
    Business$180.001
    Enterprise$4201
    1. per year per user (minimum of 3 users)
    Additional Pricing Details
    Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

    IBM Aspera on Cloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0.95 per transferred gigabyte

    IBM Aspera on Cloud Editions & Modules

    Edition
    Pay as You Go$0.951
    Standard Edition$716.402
    Advanced Edition$10,440.003
    Enterprise EditionContact sales4
    1. per transferred gigabyte
    2. per transfer volume starting at 1 terabyte per year
    3. per transfer volume starting at 6 terabytes per year
    4. per transfer volume starting at 60 terabytes per year
    Additional Pricing Details

    Likelihood to Renew

    Box

    Box 8.0
    Based on 12 answers
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Sam Montoya, CSM | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Usability

    Box

    Box 9.0
    Based on 18 answers
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Tyler Grudowski | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Box

    Box 10.0
    Based on 10 answers
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Performance

    Box

    Box 9.1
    Based on 24 answers
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    burt smith | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Box

    Box 8.4
    Based on 57 answers
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    IBM Aspera on Cloud 7.6
    Based on 7 answers
    The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
    Prathamesh Muzumdar | TrustRadius Reviewer

    In-Person Training

    Box

    Box 10.0
    Based on 1 answer
    The in person training was done in house and I helped with the training, people seem to respond well.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Online Training

    Box

    Box 10.0
    Based on 3 answers
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Box

    Box 10.0
    Based on 12 answers
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    IBM Aspera on Cloud 10.0
    Based on 2 answers
    The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
    Prathamesh Muzumdar | TrustRadius Reviewer

    Alternatives Considered

    Box

    Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
    Elizabeth Schneider | TrustRadius Reviewer

    IBM Aspera on Cloud

    Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
    Ben Holmes | TrustRadius Reviewer

    Scalability

    Box

    Box 10.0
    Based on 1 answer
    It's great, as we put more files on there it's done very well.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Box

    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Anonymous | TrustRadius Reviewer

    IBM Aspera on Cloud

    • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
    • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
    • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
    Anonymous | TrustRadius Reviewer

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