Box vs. OneDesk
Box vs. OneDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Box | N/A | Box is an online Intelligent Content Management solution that caters to individual users as well as businesses. | $20 per month 3 users (minimum) | |
OneDesk | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month |
| Box | OneDesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | A discount is available for annual pricing. | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Box | OneDesk |
|---|
| Box | OneDesk | ||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Enterprise Content Management |
|
| Box | OneDesk | |
|---|---|---|
| Small Businesses | Square 9 Softworks Score 9.3 out of 10 | Kintone Score 9.7 out of 10 |
| Medium-sized Companies | Epicor ECM Score 7.7 out of 10 | Kintone Score 9.7 out of 10 |
| Enterprises | M‑Files Score 8.9 out of 10 | Planview AgilePlace Score 7.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Box | OneDesk | |
|---|---|---|
| Likelihood to Recommend | 8.3 (154 ratings) | - (0 ratings) |
| Likelihood to Renew | 8.0 (12 ratings) | - (0 ratings) |
| Usability | 8.3 (21 ratings) | - (0 ratings) |
| Availability | 10.0 (5 ratings) | - (0 ratings) |
| Performance | 9.1 (12 ratings) | - (0 ratings) |
| Support Rating | 8.5 (29 ratings) | - (0 ratings) |
| In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
| Online Training | 10.0 (3 ratings) | - (0 ratings) |
| Implementation Rating | 10.0 (6 ratings) | - (0 ratings) |
| Configurability | 10.0 (1 ratings) | - (0 ratings) |
| Ease of integration | 10.0 (1 ratings) | - (0 ratings) |
| Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
| Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
| Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
| Box | OneDesk | |
|---|---|---|
| Likelihood to Recommend | ![]() Box
| OneDesk No answers on this topic |
| Pros | ![]() Box
| OneDesk No answers on this topic |
| Cons | ![]() Box
| OneDesk No answers on this topic |
| Likelihood to Renew | ![]() Box
| OneDesk No answers on this topic |
| Usability | ![]() Box
| OneDesk No answers on this topic |
| Reliability and Availability | ![]() Box
| OneDesk No answers on this topic |
| Performance | ![]() Box
| OneDesk No answers on this topic |
| Support Rating | ![]() Box
| OneDesk No answers on this topic |
| In-Person Training | ![]() Box
| OneDesk No answers on this topic |
| Online Training | ![]() Box
| OneDesk No answers on this topic |
| Implementation Rating | ![]() Box
| OneDesk No answers on this topic |
| Alternatives Considered | ![]() Box
| OneDesk No answers on this topic |
| Scalability | ![]() Box
| OneDesk No answers on this topic |
| Return on Investment | ![]() Box
| OneDesk No answers on this topic |
| ScreenShots | Box Screenshots | OneDesk Screenshots |
















