TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BoxOffice

    Score6 out of 10
    N/AExela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    BoxOfficeOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxOfficeOpenText Documentum
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    BoxOfficeOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of BoxOffice and OpenText Documentum
    Feature
    BoxOffice
    5.6
    1 Ratings
    36% below category average
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging6.01 Ratings10.07 Ratings
    File sync, storage & archiving6.01 Ratings9.07 Ratings
    Document management7.01 Ratings9.07 Ratings
    Records management5.01 Ratings9.07 Ratings
    Content search & retrieval7.01 Ratings9.07 Ratings
    Enterprise content collaboration3.01 Ratings9.07 Ratings
    Contract lifecycle management6.01 Ratings9.07 Ratings
    Automated workflows7.01 Ratings9.03 Ratings
    Artificial intelligence6.01 Ratings9.03 Ratings
    Mobile support4.01 Ratings9.03 Ratings
    Integration5.01 Ratings10.03 Ratings
    Content publishing & creation00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings10.07 Ratings
    Best Alternatives
    BoxOfficeOpenText Documentum
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BoxOfficeOpenText Documentum
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    BoxOfficeOpenText Documentum
    Likelihood to Recommend
    Exela Technologies
    In adding documents in real-time BoxOffice is adequate because it allows businesses to be more intelligent, also to summarize them, it helps us to make our businesses faster, and therefore we have more income, in the less adequate scenarios I consider that it is in the security given to our documents.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Exela Technologies
    • data management
    • workflows
    • Data Confidentiality
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Exela Technologies
    • more accessible
    • more lenguajes
    • more support
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Exela Technologies
    No answers on this topic
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Support Rating
    Exela Technologies
    No answers on this topic
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    Exela Technologies
    Citrix ShareFile is compared to BoxOffice in real-time document management, the use of artificial intelligence is also basic since it gives the application greater agility, while BoxOffice has a greater use of AI. it puts it ahead of Citrix ShareFile, also BoxOffice is more commercial and accessible which makes companies choose it more.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    Exela Technologies
    • more fluid in business
    • more uptake
    • attract more customers
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots