Brainshark vs Postwire | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 75 reviews and ratings

Score 9.6 out of 10

Based on 4 reviews and ratings

Pros

Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.

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Training Lead

Precision DrillingEnvironmental Services, 5001-10,000 employees

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Content Sharing - Easy way to share content.
Content Engagement Tracking - Easy way to track prospects engagement with the content
Ease of Use - Ability to set up a site in minutes.

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Sales Executive

Cloud ElementsComputer Software, 201-500 employees

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Cons

Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...

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Managing Partner - Director of Business Development

CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees

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Enough people don't know about Postwire, and I think that because of that, prospective clients often disregard these links as spam.

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Verified User

Employee in Sales

Computer Software Company, 1001-5000 employees

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Likelihood to Renew

Brainshark 8.2

Based on 39 answers

For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.

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Verified User

Director in Marketing

Financial Services Company, 5001-10,000 employees

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Postwire 6.0

Based on 1 answer

Unfortunately, the decision to renew does not fall on me. However, I have told the decision maker that I believe that we utilized Postwire incorrectly when we started. I believe that rather than sending links to our Postwire pages to prospective clients in our introduction email, they would be better suited to send after connecting and agreeing to send them additional information. That way, you can explain that it will be in the format of a Postwire link due to it's ease of use.

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Verified User

Employee in Sales

Computer Software Company, 1001-5000 employees

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Usability

Brainshark 10.0

Based on 8 answers

The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.

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Project Manager

TotalOil & Energy, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Brainshark 9.1

Based on 8 answers

I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.

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S. Renee Conley

Administrative Assistant

USI Insurance ServicesInsurance, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Brainshark 9.1

Based on 15 answers

We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

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Verified User

Professional in Other

Human Resources Company, 10,001+ employees

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No score

No answers yet

No answers on this topic

Online Training

Brainshark 9.1

Based on 2 answers

The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.

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S. Renee Conley

Administrative Assistant

USI Insurance ServicesInsurance, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Brainshark 8.7

Based on 4 answers

Their ongoing support after implementation is excellent and easy to access...

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Managing Partner - Director of Business Development

CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.

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Technical Sales Engineer

Apperson, Inc.Education Management, 51-200 employees

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Clearside has less features and is very simple. It's convenient because it comes free with Sales Navigator. There is limited functionality and you can only have a certain number of different clear slides accessible at once. There is also a lot of other random LinkedIn content that shows up on ClearSlide, but I'm not a fan. I prefer paying with Postwire over free with LinkedIn.

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Verified User

Employee in Sales

Computer Software Company, 1001-5000 employees

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Return on Investment

Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
Able to be compliant with State requirements regarding Ethics Training

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Director - Payroll Services and HRIS

Kennesaw State UniversityHigher Education, 1001-5000 employees

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Sales conversion rates
Sales image
Sales efficiency

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General Manager, EMEA & APAC

HireVueComputer Software, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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