Brand Embassy (discontinued) vs. eStreamDesk
Brand Embassy (discontinued) vs. eStreamDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
Brand Embassy (discontinued) | eStreamDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | eStreamDesk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Brand Embassy (discontinued) | eStreamDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||
Multi-Channel Help |
|
Brand Embassy (discontinued) | eStreamDesk | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | eStreamDesk | |
---|---|---|
Likelihood to Recommend | 2.0 (12 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | 8.2 (1 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | eStreamDesk | |
---|---|---|
Likelihood to Recommend | Discontinued Products | eStreamDesk |
Pros | Discontinued Products | eStreamDesk |
Cons | Discontinued Products | eStreamDesk |
Likelihood to Renew | Discontinued Products | eStreamDesk |
Usability | Discontinued Products | eStreamDesk No answers on this topic |
Support Rating | Discontinued Products | eStreamDesk No answers on this topic |
Alternatives Considered | Discontinued Products | eStreamDesk |
Return on Investment | Discontinued Products | eStreamDesk No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots |