What users are saying about

Brand24 vs Frrole Scout

Brand24
26 Ratings
Frrole Scout
3 Ratings

Brand24

26 Ratings
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Score 9.5 out of 100

Based on 26 reviews and ratings

Frrole Scout

3 Ratings
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Score 8.7 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Brand24

We always recommend Brand24 to set up many social media policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.

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Fabienne Blanc | TrustRadius Reviewer
Fabienne Blanc
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Frrole Scout

Frrole is well suited when brand tracking on a social platform is required. If a brand performs really well on saliency, then the social buzz movement helps in comparing those data points. However, Affinity perceptions sometimes do give a mix of words that happens to be irrelevant with the given set of queries. It reads and captures comments basis on which Affinity word cloud is generated. The scope of opportunity to enhance it further on the basis of specific keywords would be an advantage.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Brand24

  • Brand24 is very user friendly and you don't need a lot of technical knowledge to use it.
  • I've had very good experience with the customer support team to solve any technical issues.

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Brittany Cosby | TrustRadius Reviewer
Brittany Cosby
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Frrole Scout

  • The affinity of users using a particular keyword, towards other related keywords.
  • Location based trends.

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Sohamm Sanghani | TrustRadius Reviewer
Sohamm Sanghani
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Cons

Brand24

  • Other metrics like follower growth or changes in engagement rates would be more beneficial
  • Tracking web conversions / app downloads if possible
  • More in depth sentiment analysis

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Kelcey Zacarese | TrustRadius Reviewer
Kelcey Zacarese
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Frrole Scout

  • Historical data since there are certain brands which are present for decades.
  • An overview of timeline series with respect to social media platforms.
  • Automatic query suggestions.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Brand24

I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.

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Mark Anderson | TrustRadius Reviewer
Mark Anderson
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Frrole Scout

No answers on this topic

Return on Investment

Brand24

  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.

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Tamar Weinberg | TrustRadius Reviewer
Tamar Weinberg
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Frrole Scout

  • It helps sharpen the plans to ensure the right audience is being reached out to.
  • Not only does this sharpening increase efficiency, but also helps in pulling down the unnecessary costs.

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Sohamm Sanghani | TrustRadius Reviewer
Sohamm Sanghani
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Screenshots

Pricing Details

Brand24

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Brand24 Editions & Modules

Edition
Plus$491
Premium$991
Max$1991
  1. per month
Additional Pricing Details
—

Frrole Scout

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Frrole Scout Editions & Modules

—
Additional Pricing Details
—

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