What users are saying about

Brand24 vs Pulsar CORE

Brand24
26 Ratings
Pulsar CORE
3 Ratings

Brand24

26 Ratings
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Score 9.5 out of 100

Based on 26 reviews and ratings

Pulsar CORE

3 Ratings
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Score 8.5 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Brand24

We always recommend Brand24 to set up many social media policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.

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Fabienne Blanc | TrustRadius Reviewer
Fabienne Blanc
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Pulsar CORE

I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Brand24

  • Brand24 is very user friendly and you don't need a lot of technical knowledge to use it.
  • I've had very good experience with the customer support team to solve any technical issues.

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Brittany Cosby | TrustRadius Reviewer
Brittany Cosby
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Pulsar CORE

  • Track engagements over time
  • Easy to use interface
  • Modern and updated display

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Brand24

  • Other metrics like follower growth or changes in engagement rates would be more beneficial
  • Tracking web conversions / app downloads if possible
  • More in depth sentiment analysis

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Kelcey Zacarese | TrustRadius Reviewer
Kelcey Zacarese
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Pulsar CORE

  • Unfortunately, when exporting data it is often hard to read in an easy format.
  • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

Brand24

No score
No answers yet
No answers on this topic

Pulsar CORE

Pulsar CORE 7.0
Based on 1 answer
Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Brand24

No score
No answers yet
No answers on this topic

Pulsar CORE

Pulsar CORE 8.0
Based on 2 answers
I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Brand24

I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.

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Mark Anderson | TrustRadius Reviewer
Mark Anderson
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Pulsar CORE

I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Brand24

  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.

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Tamar Weinberg | TrustRadius Reviewer
Tamar Weinberg
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Pulsar CORE

  • Input into our algorithm for brand strength and stature
  • Quick engagement tracking

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Pricing Details

Brand24

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Brand24 Editions & Modules

Edition
Plus$491
Premium$991
Max$1991
  1. per month
Additional Pricing Details
—

Pulsar CORE

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulsar CORE Editions & Modules

Edition
TRAC (starter package)$1,2001
  1. 150,000 mentions
Modules
CORE (starter package)$450
  1. none
Additional Pricing Details
Prices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.

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